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Heritage At Deer Creek Assisted Living and Memory Care Community
- Assisted Living Facilities
- New Berlin, WI
About this business
Location details
3585 S 147th St, New Berlin, WI, 53151, United States
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I toured here when I was looking for options. It seemed dark. There weren't really any activities going on. The staff didn't really seem that knowledgeable. This isn't something I think I would choose.
1-5, 5 being the best, I rate Heritage at Deer Creek a 6. It's that good. Besides prices being too high, I am pleased with the services they provide, cleanliness of the facility, staff is friendly, and care is good.
Things are going really well so far. We are pretty happy with them. It's clean and there are no odors. It's a really good place. They have a really good patient to staff ratio. It's relatively small. Everyone is pretty talkative and friendly. They are pretty attentive and responsive, and will call me if there is an issue. They do some outings, and they took them to a Brewers game. The food seems to be good. They had good reviews, and a waiting list, and that made me pretty confident.
Of the many assisted living / memory care units I visited in a week, left happy. First impressions, no nursing home smell upon entering, residents were laughing, a group was organizing their newsletter, group watching TV and the staff was very attentive to the residents. Did not feel rushed, given time to look at various apt. layout plans while having my questions answered. This was the only Heritage facility that gave me a follow-up call the next day and again at the end of the week to thank me for touring and any questions... read more
Overall, we are very happy with this choice. It is very clean, and the staff are always very friendly! Our loved ones have not yet participated in the activities, but they do offer them. The price is comprable to others in the area. It's a big jump from the price of assisted living, but it's reasonable. They were able to find a 2 bedroom assisted living apartment here, which is much better than paying for two separate apartments.
Close prox to sister, easy to work with business mgr, good staff to resident ratio
This was our favorite, but the halls seemed rather narrow, and the entrance was very small, gave the feeling of being 'closed in'.
They could use some improvement on the activities. I think they could have more variety and just overall more activities. They don't offer many trips out. I'd like to see a lot more opportunities for the residents to go out into the world. It's a very quiet, secluded place which is kind of nice but it's also secluded in that you can't get anywhere walking. I think the overall structure of the building is very nice. Both the caregiver and administrative staff are responsive and attentive. It's a very nice place.
The price was very competitive. My mom doesn't need a ton of care but what she needs is good. They check and make sure that she takes her medicine in the morning and the afternoon, they do her meals and housekeeping and they help her with a shower if she needs it. They are very good. It's been a god send of relief for me. They have plenty of activities. My mother was never one to do those kind of things and she goes to everything that she can! She adapted right away.
Frequently asked questions about Heritage At Deer Creek Assisted Living and Memory Care Community
How is Heritage At Deer Creek Assisted Living and Memory Care Community rated?
Heritage At Deer Creek Assisted Living and Memory Care Community has a 3.8 star rating with 97 reviews.
When is Heritage At Deer Creek Assisted Living and Memory Care Community open?
Heritage At Deer Creek Assisted Living and Memory Care Community is open now. It is open 24/7.