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Heritage Court Eau Claire
- Eau Claire, WI
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Location details
3515 E. Hamilton Ave., Eau Claire, WI, 54701, United States
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Every category I would give them the best rating. Very compassionate and caring esp in my husband last days but through out his stay. I also noticed how caring they were about the other residents. I highly recommend this facility
All my concerns have been met. One of my biggest conferns They did not take my mother out of the room enough, although she wasn’t always willing to want to go for her best interest she needs to be around people and you do an excellent job of doing that. You just have more people to give better care it don’t get any better than that.
All staff, from house cleaning and maintenance to CNAs and executives, are always kind, friendly, and helpful. The CNAs are typically young, hence they sometimes overlook things that they may have never had to live with themselves or be involved with a family member, such as taking a client's hearing aids out at a convenient time in the evening, even though that client will likely be up for several more hours. Or, not noticing that a client never got their hearing aids when they woke in the morning. So that person simply wen... read more
Making the decision of having to find somewhere for my dad to live, who has dementia, was a difficult one. Heritage Court was very welcoming and I knew right away they would take good care of him and I could set my mind at ease. Everything from cleanliness to very helpful staff made Heritage a good choice. Also, whenever I take my dad out or bring him back, I can tell he’s happy based on his interaction with the staff.
You can't help but notice how much the Heratige staff must learn about each new resident and yet they take it all in stride. Always open to modifying their SOPs to best fit the needs of your family member. They keep you abreast of any deviations to your loved one's typical patterns, behavior, strength, health, etc. A very reassuring process indeed. They work directly with each resident's Practioner when minor modifications to meds are warranted (e.g.- UTI, etc.). And finally, they treat all residents with respect and the utm... read more
We were coming out of state and my daughter toured a few places. Heritage Court had a room open up at the right time. We liked their ability to talk about what they like to do with the residents. The staff have been pretty good with communication with the families. On the weekends there are not many activities going on so they are a little slow. Overall I would recommend them to others looking for memory care for their loved ones.
We chose Heritage Court because I got more of a comfortable feeling when I toured it. The room sizes at the facility are adequate for what we need it for. I would recommend to others looking.
This seemed like a beautiful facility. The people seemed very nice. Chef in the itchen was impressive.
Business response:
We're glad to hear you had such a positive experience at Heritage Court. We are very proud of our chef and his team, and they certainly do create some amazing meals for our residents! Thank you for taking the time to share your experience.
The Heritage is the most warm and caring environment and staff that you can find. We became so close to the amazing care givers that treated our Grandmother with the love, respect and provided top quality care and assistance. We can not say enough about the quality of the living environment, activities provided and support during times when we all needed it most. They are top notch.
Frequently asked questions about Heritage Court Eau Claire
How is Heritage Court Eau Claire rated?
Heritage Court Eau Claire has a 4.6 star rating with 25 reviews.
When is Heritage Court Eau Claire open?
Heritage Court Eau Claire is open now. It is open 24/7.