Heritage Court Eau Claire

Mark W 

on AplaceForMom

3 weeks ago

All my concerns have been met. One of my biggest conferns They did not take my mother out of the room enough, although she wasn’t always willing to want to go for her best interest she needs to be around people and you do an excellent job of doing that. You just have more people to give better care it don’t get any better than that. 

Anonymous 

on AplaceForMom

2 months ago

All staff, from house cleaning and maintenance to CNAs and executives, are always kind, friendly, and helpful. The CNAs are typically young, hence they sometimes overlook things that they may have never had to live with themselves or be involved with a family member, such as taking a client's hearing aids out at a convenient time in the evening, even though that client will likely be up for several more hours. Or, not noticing that a client never got their hearing aids when they woke in the morning. So that person simply wen... read more

Diane 

on AplaceForMom

4 months ago

Making the decision of having to find somewhere for my dad to live, who has dementia, was a difficult one. Heritage Court was very welcoming and I knew right away they would take good care of him and I could set my mind at ease. Everything from cleanliness to very helpful staff made Heritage a good choice. Also, whenever I take my dad out or bring him back, I can tell he’s happy based on his interaction with the staff. 

Jane P 

on AplaceForMom

a year ago

You can't help but notice how much the Heratige staff must learn about each new resident and yet they take it all in stride. Always open to modifying their SOPs to best fit the needs of your family member. They keep you abreast of any deviations to your loved one's typical patterns, behavior, strength, health, etc. A very reassuring process indeed. They work directly with each resident's Practioner when minor modifications to meds are warranted (e.g.- UTI, etc.). And finally, they treat all residents with respect and the utm... read more

anonymous 

on AplaceForMom

2 years ago

We were coming out of state and my daughter toured a few places. Heritage Court had a room open up at the right time. We liked their ability to talk about what they like to do with the residents. The staff have been pretty good with communication with the families. On the weekends there are not many activities going on so they are a little slow. Overall I would recommend them to others looking for memory care for their loved ones. 

anonymous 

on AplaceForMom

3 years ago

We chose Heritage Court because I got more of a comfortable feeling when I toured it. The room sizes at the facility are adequate for what we need it for. I would recommend to others looking. 

Anonymous 

on AplaceForMom

5 years ago

This seemed like a beautiful facility. The people seemed very nice. Chef in the itchen was impressive. 

Amy 

on AplaceForMom

7 years ago

The Heritage is the most warm and caring environment and staff that you can find. We became so close to the amazing care givers that treated our Grandmother with the love, respect and provided top quality care and assistance. We can not say enough about the quality of the living environment, activities provided and support during times when we all needed it most. They are top notch. 

Anonymous 

on AplaceForMom

7 years ago

This community was very nice and pleasant. I personally found the rooms to be on the smaller side than previous communities I had toured. However, the staff was extremely friendly and helpful. The inside was well kept and clean. The outside was in the process of getting a spring cleanup and outdoor furniture was being put out which appeared to be in very good condition to sit on and enjoy sitting outside.