Heritage Court Eau Claire

Anonymous 

on AplaceForMom

8 years ago

This community was very nice and pleasant. I personally found the rooms to be on the smaller side than previous communities I had toured. However, the staff was extremely friendly and helpful. The inside was well kept and clean. The outside was in the process of getting a spring cleanup and outdoor furniture was being put out which appeared to be in very good condition to sit on and enjoy sitting outside. 

Anonymous 

on AplaceForMom

9 years ago

We toured this community while looking into care options for a loved one, and overall I thought it seemed like a very nice place. It was a newer facility, and very clean and well kept. However, I don't think it would have been the best match for our loved one. The facility was a little too large, and they didn't provide quite the level of memory care we needed. 

Anonymous 

on AplaceForMom

9 years ago

I would give them a 6 out 5. They have gone above and beyond. We had put money down on an apartment, but didn't really have a move in date. We had a catastrophic health event over Christmas, and they were graceful enough to get her in, and were very accommodating. They have a tremendous amount of patience, the staff is wonderful. They have good activities, and they encourage them to get out and join in. The food is very good, and I think it's a tremendous value. 

Anonymous 

on AplaceForMom

6 years ago

Facility has gone down hill over the past year. Staff shortage has led to unacceptable level of care with day to day hygiene and bathroom assistance. It would be better to have fewer scheduled “activities” and more practical care. Some staff members have been disrespectful to family and unwilling to follow medical instructions. We are currently on a waiting list at another assisted living home.