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Heritage Memory Care Waukesha
- Assisted Living Facilities
- Pewaukee, WI
About this business
Location details
1831 Meadow Ln, Pewaukee, WI, 53072, United States
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I got referred to this community and it didn't work out for my dad. I thought they would be a good place for my dad but they weren't able to handle his extreme behavior. They seem to be good for someone who is not that bad with Alzheimer. However, the staff were nice and good. The community is beautiful and a really nice place.
So happy we found Heritage for our Dad! Everyone there has been wonderful taking care of my Dad!! It's been a hard adjustment, but the staff at Heritage Waukesha have made it the best possible.
This community has fantastic staff that go above and beyond. The community is cleaned daily and the best part is the secure, enclosed courtyard. I did not want my mom to wander away from the community. There are activities always going on all day-everyday. The meals are very good and the chef accommodates every single resident if needed. If someone needed specific, special care i would recommend this community.
We've had somewhat of a mixed experience with Heritage Court. Initially I would have rated the facility a 4, but after a recent change in mangement staff we've been running into some issues. The facility itself is clean and well kept, and the aide staff are hardworking and caring, and they're doing their best despite the disruptions caused by the management change. I also think the activities director does a great job. She's very energetic and obviously really cares about keeping the residents engaged and entertained! Despi... read more
It was good at first. It seemed to me like they were a little understaffed at times, especially in the evening. The people were good, but they could have used a few more employees. It was clean, we never had problems with maintenance or anything. I had two questions do they accept community care, and can the residents spend the rest of their life there, they answered yes, but we felt that wasn't the case. They didn't seem quite able to handle my loved one's end of life needs. We also found out later that they were no longer ... read more
My mom has been at Heritage for approximately a month. The staff has been very friendly and helpful. We are confident she is getting excellent care.
Business response:
Thank you for your confidence in us and trusting us with your loved one.
What they really did well was getting my father in there. The administrators we dealt with worked really well with all of us as a family. It seems like anything we point out, they address it immediately and communicate well with us.
Business response:
Thank you for the kind words. Please continue to let us know how we can do the best job in caring for your loved one.
We toured here as we were looking for options. It was a nice place and I liked it. Ultimately we chose a place where my loved one already knew some people, and was in a convenient location. I did like this when we visited though.
Business response:
Thank you so much for touring our community. I am glad that you found a great place for your loved one.
The staff at Heritage Court is awesome! They seem to be very organized. They know what they are doing. They are very caring of the residents, and very engaged with both the residents and the families. It is a very nice place and we are very happy with them.
Business response:
Thank you for the kind words. We appreciate hearing feedback from our families, that is how we can continue to improve.
Frequently asked questions about Heritage Memory Care Waukesha
How is Heritage Memory Care Waukesha rated?
Heritage Memory Care Waukesha has a 4.4 star rating with 33 reviews.
When is Heritage Memory Care Waukesha open?
Heritage Memory Care Waukesha is open now. It is open 24/7.