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High Priority Plumbing and Services, Inc. - Conyers

4.6
  • Plumbing
  • Conyers, GA

About this business

ContractorsPlumbing

Location details

1070 Culpepper Dr SW, Suite 300, Conyers, GA, 30094, United States

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4.62,722 reviews
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Michael Hunter's profile image
Michael Hunter 
recommend  Recommended
4 years ago

Since buying our home, High Priority Plumbing has taken care of us. Specifically Tre! He’s the man and as long as he’s working for High Priority we will be giving him our business! 

Business response:

Thank you for your continued patronage, Michael, and thanks for taking time to recommend us on Facebook! :) 

Curtis Jackson's profile image
Curtis Jackson 
recommend  Recommended
4 years ago

They came out three times to find out what the problem was with my toilet. My technician Gabriel found the problem which was a small child toothbrush stuck in the toilet. I was frustrated with the first two technicians who couldn't find what the problem was. I would like to commend Gabriel for his professionalism in resolving my issue... 

Business response:

Curtis, We appreciate you taking the time to leave a positive recommendation for us here on Facebook. We'll be sure to pass along your praise to Gabriel. We're so glad that he could help. We hope you have a great start to 2021 and that it doesn't involve any more toothbrushes! 😉 

Britni Beard's profile image
Britni Beard 
recommend  Recommended
5 years ago

Sent a message to fb asking for help because my children clogged their toilet 😰🤢 got a phone call within 30 mins and was put first thing on the schedule for the next morning. They showed up on time and were in and out of our house with the problem fixed in 10 mins! Contact was given to me by Darian Cates at Mcdonough Small Business Connections! 

Business response:

Thank you so much!🥰 We are so glad we could help. 

Emily Garrison's profile image
Emily Garrison 
5 years ago

worst service i've ever had from any company. didn't even call to cancel - just made me wait for days. 

Business response:

We sincerely regret that you are unhappy with your experience with our company. You will recall, when our technician visited your home on 01/30/2020, there was no water to the home because the city had turned it off. Because of this, we were unable to diagnose the stoppage. We requested that you contact us as soon as the water was turned back on so we could thoroughly diagnose the issue. When you called back to reschedule, you were unhappy that we weren’t able to initially diagnose the issue and that your home was full of se... read more

Kelly Willoughby's profile image
Kelly Willoughby 
recommend  Recommended
6 years ago

It seems to happen more often a story will pop up in the news about the worst of the worst contractors/service technicians . Therefore we worry about who we should call for help. Are the contractors going to be honest? Will I be over charged? Am I going to have to deal with half completed jobs? This is not what happened to me! I am so thankful for Chris and Dustin at High Priority Plumbing. From the first service call I had someone who arrived a few minutes before the appointments, which meant they understood my time is valu... read more

Business response:

Kelly, thank you so much for taking time to leave us such an amazing review. This right here is why we are in business! Our customers are our priority. Thanks for the shout-outs for Chris and Dustin! We're so glad they were able to address your plumbing needs in a timely and professional manner. We thank you for continuing to choose High Priority and for recommending us! :) 

Leslie Montgomery's profile image
Leslie Montgomery 
7 years ago

We had a leak between the water meter and where the water supply line entered our basement. Brandon Perry came out and was very professional and recommended replacing the entire line from the meter to the house. Pricing was good and I agreed to proceed. The crew came out on a Thursday and completed the repair in a timely manner. Overall initial execution was great but that is not the end of the story. The following Sunday morning (3 days later) it rained very hard so I went to the basement to make sure I didn’t have any wate... read more

Andrea Galef's profile image
Andrea Galef 
8 years ago

My warranty company assigned High Priority to take care of three plumbing issues I had--they never contacted me (didn't even attempt as I can see all missed calls), and then sent me an email asking for a review. Hmm... Anyway, I called my warranty company back after almost a week with no contact from High Priority, and they assigned me a great plumber who called that day and came out to do the work within two days. Not interested in EVER dealing with High Priority--you obviously had my contact info if you sent an email as... read more

James Ferguson's profile image
James Ferguson 
8 years ago

Terrible company! Racist! Even the Savannah Supervisor has rebel flag tattoo on right arm and makes no quam about hating "niggers".. You will not be treated fairly with these guys.. BEWARE 

Toyia Reaves's profile image
Toyia Reaves 
recommend  Recommended
8 years ago

Started the year with a clogged drain and jammed garbage disposal, I called High Priority Plumbing , my technician name was Michael, he listen to what was going wrong checked my drains had the clog gone in our time and check to ensure it was completely clear but he had to do a little more for my disposal, he got that fixed and even showed me how to maintain it. Thank you Michael 

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High Priority Plumbing and Services, Inc. - Conyers has a 4.6 star rating with 2,722 reviews. 

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