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Highland Ridge
- Apartments
- San Antonio, TX
About this business
Location details
1700 Jackson Keller Rd, San Antonio, TX, 78213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
close to perfect This complex is very friendly, safe, maintained and beautiful. The apartment sizes are great and the closets are huge! The staff is friendly and always available. I recommend this complex with confidence.
Do not rent here Staff is completely unprofessional, from the top straight down to the bottom. Everything here is broken or damaged. After moving in I didn’t have enough room on the inventory sheet and nothing was fixed after turning it in. The building are infested with roaches Pools are never open and are in horrible condition. Property is super unsafe
Business response:
We apologize for your negative experience at Lincoln Village Apartments. Please contact us at (855) 442-1303 so we can address your concerns and work towards improving our property.
Not worth it! I was new to San Antonio last year so when I saw the prices for these apartments, I figured it wouldn't be that bad, but I was wrong. I've lived here since June 2023. The first week my car got broken into within 5 days and I had to have a window replaced. I reported it to the office and none of them cared to look into to it or take any action. They literally said nothing as I walked into the office and addressed what happened. They just looked at each other. Every service request I submit besides one has never ... read more
Business response:
We apologize for the negative experience you've had at Lincoln Village Apartments. We take your feedback seriously and will address the issues you've mentioned. Please contact us at (210) 809-6844 so we can discuss your concerns further and work towards a resolution. Thank you.
Not Worth It The saying, “You get what you pay for,” is definitely true for this place. Although reasonably priced, the bugs, lack of parking, no assigned parking and inconsiderate neighbors make it not worth the price.
Business response:
We apologize for any inconvenience you may have experienced during your stay at Lincoln Village Apartments. We appreciate your feedback and take your concerns seriously. We strive to provide a comfortable living environment for all our residents and will address the issues you mentioned. If you have any further concerns, please feel free to contact us at (210) 809-6844.
Review Terrible management. Could do better. Maintenance got a little better. But hopefully this new management can make this a better living environment.
Mal servicio de mantenimiento Sin ningún aviso previo me abrieron la puerta del apartamento ,supuestamente para arreglar un leak que no arreglaron nada y dejaron abierto el apartamento con la chapa dañada sin poder cerrar.
Zero stars Moved in and nothing works. Communication with office workers are horrible
Business response:
Hello Christian, Thank you for taking the time to leave us your feedback. While we are disappointed that you have not had the fantastic experience that we strive for, we look forward to the opportunity to turn this around. Regarding the state of your home at move-in, we sincerely regret that it was not in a suitable condition for you. Each home is inspected thoroughly prior to each new move-in to ensure that it is cleaned and in full working condition. I will work with the team to make sure that we are all performing this co... read more
No stars If I could give these apts zero stars I would. I lived here for about 4 years , it was cheap (WRONG DECISION) . They are very rude and unorganized. 2 of the 4 years they tried to tell me I owed money before I renewed my lease until I proved them wrong when I pulled out ALL of my money order check stubs ,because of course I kept them for occasions like this when they tried to screw me TWICE and of course just got an "apology ". Maintenance very slow there was a point where I had no ac for months during summer and it ... read more
No stars. If I could give this no stars, I would. Do not move here. The staff are not professional at all. They are very rude!!! I lived there for a little over a year, my fiancé lived there for about 5 years, not sure how he did it. It was awful. If you want/need something fixed, you have to call pretty much all day everyday. It’s like pulling teeth. We didn’t have hot water for over 3 weeks, had issues with the washing machine, the roaches are AWFUL!!! We never left food/drinks out, always washed the dishes. No matter how ... read more
Frequently asked questions about Highland Ridge
How is Highland Ridge rated?
Highland Ridge has a 2.9 star rating with 474 reviews.
When is Highland Ridge open?
Highland Ridge is closed now. It will open on Monday at 9:00 a.m.