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Hilltop Park Post Acute
- Nursing home
- Denver, CO
About this business
Location details
290 South Monaco Street Pkwy, Denver, CO, 80224, United States
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I am a friend or relative of a resident My mom did stay in Manorcare before she passed away. We chose this facility for her because they accept Medicaid. Everything was good, from the food, to the nurses, to the staff, etc. Everybody was nice. This nursing home was clean. It didn't smell like urine. It was a nice nursing home as far as nursing homes go. They only thing I think they could improve on is their parking.
I am a friend or relative of a resident My mother was recently placed in the arcadia unit at Manor Care due to the progression of Alzheimer's. The staff members display the competence required as well a level of compassion and kindness towards each resident. The care needed for this disease is demanding, changing, unending and I have found a relilef for the care and safety afforded my mother in this exceptional facility.
I am a friend or relative of a current/past resident This facility is horrible. My sister went in over a year ago with a broken wrist and over the course of Covid and that time period, she became wheelchair dependent and wears a diaper around the clock. There were a total of 2 care conferences the entire time she was there and I found it extremely hard and frustrating to be able to speak with someone in charge, ie a social worker, DON, or administrator. Last week, with restrictions lifted I was able to get my sister moved fr... read more
Business response:
Liznzard, we are sorry that you had a negative experience with the care at our center and appreciate you bringing these serious concerns to our attention. We cannot discuss any specific issues on this site due to patient privacy, but we would like to talk with you about your concerns. Could you please contact our Care Line by calling or emailing ?
I am/was a resident of this facility This place is little more than a warehouse. Long waits to address medical issues. Some of the staff is good but most don't care.
Business response:
We are sorry you had a negative experience with us, and would like to talk with you about your concerns. Please contact our Care Line by calling or emailing.
I am a friend or relative of a current/past resident This medical facility used to be one of the best in the Denver area. It has gone down, way down, in it's ability to create a good atmosphere for those folks who have to endear the care that is given!! The food is plain awful! I asked that a soft diet be given and the things that turned up on the plate were plain awful! The nursing staff is always busy on their computers. They give little or no care at all! The CNA staff are much more caring and work hard to make sure the... read more
Business response:
We are sorry that you are having a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line
I am a friend or relative of a current/past resident The care was horrible. Patient sat in feces for hours until a family member called and asked for them to be cared for. The stench of urine hits you when you walk in the door. Their sanitary protocol is sadly lacking. As a result patient ended up in the hospital with a raging infection. Diabetic guidelines and testing not followed or done properly. This place should be fined again, yes again, and/or shut down. Its a disgrace to treat people the way they do.
Business response:
We are sorry that you had a negative experience at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.
I am a friend or relative of a current/past resident THERE WAS NO CARE! NASAL CANNULA CONSISTENTLY FOUND ON THE FLOOR - BEDSIDE TABLE OUT OF REACH - HAD TO ASK FOR FRESH WATER. DID NOT ASSIST HER TO EAT - FOUND BREAKFAST TRAY ON OUT OF REACH ON BEDSIDE TABLE AT NOON - UNTOUCHED! BED WET FROM LEAKING WOUND. WHEN YOU COULD FIND AN AIDE THEY WOULD HELP - BUT NOTHING DONE UNLESS THEY WERE ASKED.
I am a friend or relative of a current/past resident My sister at Manor Care for rehab. The nurses worked very hard to ensure my sister's comfort. Special thanks to Frank, Veronica and Alex. This place is ridiculously understaffed. When u have a problem it is hard to find an administrator to speak with. The meals were hardly ever what we ordered and seemed to show up different times everyday. The facility is dingy and doesn't appear very sanitary. Very subpar
I am a friend or relative of resident Family member - It was recommended for cardio rehab. The 30 minutes we were there we never saw a nurse. The floor smelled of urine. The shared room was dark. The "roommate" had a closestemy bag with the supplies all over the bathroom. We never did have anyone who came into the room to greet us. We signed her out after 30 minutes. That was the only time I saw any interest in her as we took her out of there. She needed her medication at regular, timed intervals and I had no confidence she ... read more
Frequently asked questions about Hilltop Park Post Acute
How is Hilltop Park Post Acute rated?
Hilltop Park Post Acute has a 4 star rating with 89 reviews.
When is Hilltop Park Post Acute open?
Hilltop Park Post Acute is open now. It is open 24/7.