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150 S Arizona Ave, Chandler, AZ, 85225, United States
Get directionsGreat experience
Business response:
Hi, Mayra. Thank you so much!
We had problems with the first room that they put us in, slightly below clean and a few essentials in need of repair. Next room issued was not ready for occupancy, so then came the third room, which was an upgrade to deluxe in the new section of the hotel. Very nice of the staff to finally get this for us and a very nice room, although the AC was a little bit noisy. A very nice and comfortable place to stay.
Business response:
We are grateful, Raul. We regret the room issues but are glad the upgrade and staff resolved your experience. We will address the AC noise.
Clean room, staff was really helpful and kind
Business response:
Hi Joy, thank you for taking the time to leave a review! We are so glad you enjoyed your stay with us,
I was very impressed with the hotel, the staff and the parking facility. I stay here every time I am in Chandler.
Business response:
Thank you for taking the time to leave a review, we are so glad to hear that you enjoyed your stay! We look forward to seeing you again soon
Clean room and great staff will convince me to stay here all the time. Very responsive personnel.
Business response:
Thank you, Raul. We appreciate your review!
My week stay was very pleasant, I had an excellent room that was very quite and clean. I also enjoyed my meals downstairs at the bar and restaurant, the staff were very friendly, helpful and warm. Would love to highlight the girl at the front desk, John in the bar/restaurant and the young man who worked during the breakfast shift!
Business response:
Thank you, Amanda. We appreciate your review!
Perfect location and beautiful property and rooms.
Business response:
Hi, Audra. We appreciate the kind words and are glad we could provide you with a positive experience!
Breakfast was not great. Not terrible, just not that good. Server was hard working, pleasant and satisfying.
Business response:
Hi, Darlene. Thanks for taking the time to share your positive experience. We appreciate it!
Rooms were clean but not done everyday with fresh towels and linens and trash went unemptied .
Business response:
Hi Daniel! Thank you for taking the time to leave a response. We do apologize that there were some gaps in our services provided and we appreciate you bringing them to our attention as we are always looking for ways to improve. We hope to see you again soon!
Hilton Garden Inn Chandler Downtown has a 4.2 star rating with 1,284 reviews.
Hilton Garden Inn Chandler Downtown is open now. It is open 24/7.