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Hilton Garden Inn Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Location details
150 S Arizona Ave, Chandler, AZ, 85225, United States
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Great sleep! This is the worst service we have received at a Hilton. The young woman at the desk was friendly, her coworker was not. He was very unprofessional and needed to be retrained. It could be he was having a bad day and it showed! Hotel as always was very clean and rooms were very comfortable. Breakfast was good!
Business response:
Hello, Thank you for taking a moment to share your experience. We are very sorry your experience did not offer you better quality of service. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact us directly if there is anything else we can do for you at this time.
The hotel is in an amazing location. The rooms were big an beautiful. The only suggestion would be to cut back on the fragrance in the lobby. It was a little too strong for me & my family.
Business response:
Thank you for taking the time to leave us a review Leticia! I am happy to hear you found the hotel and location to your liking! We look forward to welcoming you back to our hotel in the future!
Business response:
Thank you for choosing to stay with us and we hope to welcome you again soon!
Staff and amenities are great. Super clean hotel and great walkable area. Pro-tip, when you book, ask to have a room at the front of the hotel. The back sits next to a parking garage and it can be really noisy with car stereos, car alarms and general people yelling coming back from the bars. Not the hotels fault at all.
Business response:
Hello Deborah, Thank you for nice review! We hope you will stay with us again soon!
The only negative thing about the Hilton was no trash cans outside nor ashtrays, other than that we lived our stay there
Business response:
Hello Jeanette, Thank you for your feedback. Please be assured we have placed trash cans in our patio area! We hope to see you again soon!
Good
Business response:
Hello, We would like to say thank you for choosing to stay with us and can not wait to welcome you back soon!
Nice immediate area. Noisiest hotel I’ve ever stayed in. Surrounded by bars and eateries with loud music til late into the night. Although not on the street there was constant loud car street noise.
Business response:
Hello, Thank you for your feedback on your stay, we apologize for the noise you experienced while here. We are working with the surrounding local bars and restaurants to ensure the noise level is kept to a minimum. We hope to welcome you again in the near future!
Frequently asked questions about Hilton Garden Inn Chandler Downtown
How is Hilton Garden Inn Chandler Downtown rated?
Hilton Garden Inn Chandler Downtown has a 4.2 star rating with 1,261 reviews.
When is Hilton Garden Inn Chandler Downtown open?
Hilton Garden Inn Chandler Downtown is open now. It is open 24/7.