This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
2015 Union Ave, Memphis, TN, 38104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service was okay. I understand I came late in the day
Business response:
Morgan, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our Union Avenue staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that she ... read more
Nice employee’s they was very helpful with no problem thank you I’ll be back again.
Business response:
Thank you so much, Jamil, for your wonderful review. We are so glad to hear that our team was helpful and made your visit smooth and enjoyable. Providing friendly service with no hassle is what we always strive for, and it means a lot to know we delivered that for you. We truly appreciate your support and look forward to welcoming you back again soon!
I always get excellent service at Hollywood Feed
Business response:
We are utterly delighted to hear you always receive excellent service! Your loyalty means everything to us. It's our goal to consistently provide top-notch assistance to all our customers, and we're thrilled to know we've been successful in your experiences with us. Thank you for taking the time to share your positive feedback. We look forward to continuing to serve you and your pets with the same level of excellence in the future!
Always a win win at the Union store !
Business response:
Thank you, Julie! We love hearing that every visit to our Union Avenue Hollywood Feed feels like a win-win. Providing a positive experience is what we aim for, and your feedback lets us know we’re on the right track. Looking forward to your next visit!
Zoey had a great amazing personality and top-tier customer service. I will definitely call her for my company.
Business response:
Thank you for taking the time to share! Zoey's amazing personality and top-tier service make us proud. We appreciate your business consideration.
I love how the guy at the register helped out a lot by finding the correct dog food I was looking for, also I loved how Cristin came up front and help assisted also with great customer service. Thank you all for your help again!
Business response:
Thank you for your wonderful feedback! We’re glad to hear that both the team member at the register and Cristin provided excellent assistance and customer service. We appreciate your support and look forward to helping you again soon!
Great customer service
Business response:
Thank you for the positive feedback! We're happy to hear you had a great experience with our customer service. We appreciate your support!
I absolutely love Hollywood Feed. Everyone is always so knowledgeable and helpful!
Business response:
Thank you so much for the fantastic review, Ashley ! We're thrilled to hear you had such a great experience with us at #3 - Union. It truly makes our day to know that we could help you and your pet. Our team is passionate about providing the best for your furry family members, and your kind words mean a lot. We really appreciate you taking the time to share your feedback. We look forward to seeing you and your pet again soon!
The staff on union are absolutely amazing! Been shopping there for years and have a great experience every time. They can answer every single question as experts.
Business response:
Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We can't to see you again soon!
Karen is absolutely the greatest. Her personality lights up a room. Always willing to go “above and beyond” to meet customer needs. Hope you recognize what a valuable employee you have in Karen.
Business response:
Thank you, Carolyn, for your wonderful 5-star review! We’re so grateful for your kind words. At Hollywood Feed, our commitment to you and your pet(s) is our top priority, and we’re thrilled to hear that Karen was able to provide you with great service. We’re lucky to have such a dedicated team at our #3 - Union store, and we’re proud of the care they provide every day. Thank you for being a part of the Hollywood Feed family. We look forward to seeing you and your pet again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,982 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.