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Hollywood Feed
- Pet Stores
- Cordova, TN
About this business
Location details
1001 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The customer service at this Hollywood Feed did not meet the standards I've seen at other locations. I had to help myself, which I didn't mind, but I also needed to check myself out because nobody was at the register. Another customer was rude to me, which was weird. Maybe they're understaffed here. It's just not what I've experienced at other HF locations.
The customer service at this Hollywood Feed did not meet the standards I've seen at other locations. I had to help myself, which I didn't mind, but I also needed to check myself out because nobody was at the register. Another customer was rude to me, which was weird. Maybe they're understaffed here. It's just not what I've experienced at other HF locations.
Associate was somewhat rude. States clearly here on the website that Missisppi Made Collars have a lifetime guarantee. Was told at the Bartlett location, I just need to bring them for exchange. Cordova location stated they were not aware of any guarantee but would exchange them this time and only this time. All stated in a condescending way.
Associate was somewhat rude. States clearly here on the website that Missisppi Made Collars have a lifetime guarantee. Was told at the Bartlett location, I just need to bring them for exchange. Cordova location stated they were not aware of any guarantee but would exchange them this time and only this time. All stated in a condescending way.
There’s nothing better, but I my vet ordered my dog’s food be changed. An associate started an aggressive argument with me that my vet was wrong. You need to retrain some employees that they should not fight with customers. They are part time employees, not vets who went to more school than average doctors. I am in the autism spectrum and considered shopping somewhere else. Luckily, most of your employees including your manager, who is a bit older than the employee who was unnecessarily aggressive, is a wonderful person. She... read more
Business response:
Thank you for taking the time to leave us a review, Kristina! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is never our intention to lecture or shame our customers regarding their choice of diet for their fur-babies. We fully support your decision as we know not every diet... read more
There’s nothing better, but I my vet ordered my dog’s food be changed. An associate started an aggressive argument with me that my vet was wrong. You need to retrain some employees that they should not fight with customers. They are part time employees, not vets who went to more school than average doctors. I am in the autism spectrum and considered shopping somewhere else. Luckily, most of your employees including your manager, who is a bit older than the employee who was unnecessarily aggressive, is a wonderful person. She... read more
Business response:
Thank you for taking the time to leave us a review, Kristina! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is never our intention to lecture or shame our customers regarding their choice of diet for their fur-babies. We fully support your decision as we know not every diet... read more
Employees don’t seem very happy with her job. And it shows in their interaction with me.
Employees don’t seem very happy with her job. And it shows in their interaction with me.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,267 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.