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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family mem... read more
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We were starting over as Puppy owners having been 20 since our last one and Rick was very helpful explaining what we would need and why. The “new puppy checklist” was also very helpful.
Business response:
Nancy, we are so grateful for your wonderful feedback! We are pleased to hear that Rick at our Cahaba Village location was able to provide you with the best possible service. Great customer service is something that we strive for! Everyone needs a little guidance, so "the new puppy checklist" is to ensure our customers get everything they need for their new fur baby. Thank you for shopping with us and we hope to see you again soon.
The most helpful & knowledgeable staff around! Love Hollywood Feed!
Business response:
Thank you for the wonderful review, Meredith! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Love the friendly and knowledgeable staff- it keeps me a loyal customer
Business response:
Todd, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood Feed has made life easier with autoship and same day delivery. The staff is also extremely helpful with suggestions about products and always professional and friendly.
Business response:
Anna, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Great customer service!
Business response:
Shannon, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Staff is very helpful
Business response:
Tanya, thank you for the awesome review! Our staff has over 40hrs of continuing education classes all year to better serve you and your pet.
We were starting over as Puppy owners having been 20 since our last one and Rick was very helpful explaining what we would need and why. The “new puppy checklist” was also very helpful.
Business response:
Nancy, we are so grateful for your wonderful feedback! We are pleased to hear that Rick at our Cahaba Village location was able to provide you with the best possible service. Great customer service is something that we strive for! Everyone needs a little guidance, so "the new puppy checklist" is to ensure our customers get everything they need for their new fur baby. Thank you for shopping with us and we hope to see you again soon.
The most helpful & knowledgeable staff around! Love Hollywood Feed!
Business response:
Thank you for the wonderful review, Meredith! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Love the friendly and knowledgeable staff- it keeps me a loyal customer
Business response:
Todd, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,392 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.