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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always helpful and responsive
Business response:
Scott, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Best customer service!! I inadvertently messed up my order online and no problem! Got it changed and loaded within minutes. Never had to get out of my car! Thanks so much
Business response:
Thank you so much for this great feedback, Audra! We are thrilled to hear you are enjoying our newest service, Curbside Pickup, and that our team was able to fix your order for you with ease! We hope to see you back again soon!
Staff was very accommodating and informative about the unavailable bag size and charged by the pound which prevents me from making another trip! They triple checked inventory to be sure. They are all very polite and accommodating.
Business response:
Thank you so much Steve for the 5 star review! We pride ourselves on being number one in customer service in the business. Our team is very well trained in making sure you get exactly what you need so save you those extra miles. So glad your visit was outstanding.
Staff was very accommodating and informative about the unavailable bag size and charged by the pound which prevents me from making another trip! They triple checked inventory to be sure. They are all very polite and accommodating.
Business response:
Thank you so much Steve for the 5 star review! We pride ourselves on being number one in customer service in the business. Our team is very well trained in making sure you get exactly what you need so save you those extra miles. So glad your visit was outstanding.
They always go above and beyond. They also help rescues and non profits we’re involved with, regularly. Thank y’all, staff, for caring for animals as you do.
Business response:
Alicia, we greatly appreciate your positive review! Our customers are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We're so proud to support local rescues. We hope to see you again soon!
Katie is a joy to have help me. Your company is lucky to have such kind people.
Business response:
We're very proud to read your compliments on our team member, Katie. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
Katie is a joy to have help me. Your company is lucky to have such kind people.
Business response:
We're very proud to read your compliments on our team member, Katie. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
They always go above and beyond. They also help rescues and non profits we’re involved with, regularly. Thank y’all, staff, for caring for animals as you do.
Business response:
Alicia, we greatly appreciate your positive review! Our customers are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We're so proud to support local rescues. We hope to see you again soon!
Always helpful and great attitudes
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon, Elyce!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,644 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.