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Hollywood Feed
- Pet Stores
- Mountain Brook, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family mem... read more
Location details
2800 Cahaba Village Pl, Suite 180, Mountain Brook, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I have purchased from Hollywood Feed multiple times and had home delivery since the start of pandemic. The deliveries have been very quick and very easy in placing my order. Drivers are friendly, practice social distancing, and very professional. I will continue to support this local business even once this is all past.
Business response:
Thank you so much for this wonderful review, Anna! It is of utmost importance to make sure our employees are well-versed on the social practices that we currently need to practice. We are happy to provide you with Same Day Delivery, and hope to see you again soon!
Staff is always very friendly
Business response:
Abby, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Josh and his team do an outstanding job of assisting customers, even prior to the current situation in the community. They go above and beyond to provide great customer service. Glad to see that they are expanding their current locale.
Business response:
We're very proud to read your compliments on our team member, Josh, and the rest of his staff. Our team puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review! We hope to see you again soon!!
Staff was very accommodating and informative about the unavailable bag size and charged by the pound which prevents me from making another trip! They triple checked inventory to be sure. They are all very polite and accommodating.
Business response:
Thank you so much Steve for the 5 star review! We pride ourselves on being number one in customer service in the business. Our team is very well trained in making sure you get exactly what you need so save you those extra miles. So glad your visit was outstanding.
Staff was very accommodating and informative about the unavailable bag size and charged by the pound which prevents me from making another trip! They triple checked inventory to be sure. They are all very polite and accommodating.
Business response:
Thank you so much Steve for the 5 star review! We pride ourselves on being number one in customer service in the business. Our team is very well trained in making sure you get exactly what you need so save you those extra miles. So glad your visit was outstanding.
They always go above and beyond. They also help rescues and non profits we’re involved with, regularly. Thank y’all, staff, for caring for animals as you do.
Business response:
Alicia, we greatly appreciate your positive review! Our customers are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We're so proud to support local rescues. We hope to see you again soon!
Katie is a joy to have help me. Your company is lucky to have such kind people.
Business response:
We're very proud to read your compliments on our team member, Katie. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
Katie is a joy to have help me. Your company is lucky to have such kind people.
Business response:
We're very proud to read your compliments on our team member, Katie. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review!
They always go above and beyond. They also help rescues and non profits we’re involved with, regularly. Thank y’all, staff, for caring for animals as you do.
Business response:
Alicia, we greatly appreciate your positive review! Our customers are so much more than just customers, they often become family and we are so happy to have you as part of the Feed Family! We're so proud to support local rescues. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,392 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.