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Hollywood Feed
- Pet Stores
- Birmingham, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Birmingham, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
230 Doug Baker Blvd, Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Thank you for all that you do!
Business response:
Ian! Thank you for such great feedback! We appreciate you too! Hope to see you again soon!
I love your same day home delivery service. also, my golden retriever enjoys her Fromm dog food and the various Treats that we get her. When I shop in store your customer service is excellent and your employees are helpful and knowledgeable
Business response:
Perry, thank you so much for this great feedback! We are thrilled to hear you are enjoying our Same Day Delivery service! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
The products are excellent and the person who helped me was great but I did not appreciate that the other staff member was not wearing their mask properly. Under current conditions I am doing all I can to keep other people safe and I expect people to do the same for me.I may just order online in the future.
Business response:
Thank you for taking the time to reach out to us, Jodi. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against No... read more
The products are excellent and the person who helped me was great but I did not appreciate that the other staff member was not wearing their mask properly. Under current conditions I am doing all I can to keep other people safe and I expect people to do the same for me.I may just order online in the future.
Business response:
Thank you for taking the time to reach out to us, Jodi. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against No... read more
Great supply of everything, great customer service!
Business response:
Thank you for the wonderful review, Greg! We're thrilled you're pleased with our service and hope to see you again soon!
Always a pleasant place to shop.
Business response:
Bonnie, such a wonderful review, we thank you so much! We hope to see you again soon!
Great supply of everything, great customer service!
Business response:
Thank you for the wonderful review, Greg! We're thrilled you're pleased with our service and hope to see you again soon!
Always a pleasant place to shop.
Business response:
Bonnie, such a wonderful review, we thank you so much! We hope to see you again soon!
They people in the store are always ready to help and if you have a question, they have an answer, also great suggestions. Love going there!
Business response:
Dana, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 847 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.