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Hollywood Feed
- Pet Stores
- Southlake, TX
About this business
Location details
1251 E Southlake Blvd, Suite 315, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service, received great help from an employee
Business response:
Krisha, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Thank you again, and we hope to see you again soon!
Great customer service and everyone is awesome
Business response:
Susan, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
The team member that assisted me was so knowledgeable and helpful. I was so surprised because he was so young. But he did a great job helping me find the perfect treats and toys for our new puppies. We are definitely going back to Hollywood Feed! Excellent customer service!
Business response:
Kerrie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Great customer service and everyone is awesome
Business response:
Susan, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
The team member that assisted me was so knowledgeable and helpful. I was so surprised because he was so young. But he did a great job helping me find the perfect treats and toys for our new puppies. We are definitely going back to Hollywood Feed! Excellent customer service!
Business response:
Kerrie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Very knowledgeable employees that helped tremendously in helping me choose a new food for my dog!
Business response:
Kirstin, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback... read more
Great customer service and selection! I recently learned about your delivery option which is very appreciated, especially these days!
Business response:
Jenny, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service, and we hope you'll give our Same Day Delivery service a try soon!
Very knowledgeable employees that helped tremendously in helping me choose a new food for my dog!
Business response:
Kirstin, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback... read more
Great customer service and selection! I recently learned about your delivery option which is very appreciated, especially these days!
Business response:
Jenny, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service, and we hope you'll give our Same Day Delivery service a try soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 745 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.