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Hollywood Feed
- Pet Stores
- Southlake, TX
About this business
Location details
1251 E Southlake Blvd, Suite 315, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great service plus samples provided. My favorite pet store for my cat's needs!
Business response:
Olena, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Knowledgeable! Kind and always helpful! Always greet you when you arrive.
Business response:
Joni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Knowledgeable! Kind and always helpful! Always greet you when you arrive.
Business response:
Joni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
I don’t know if you guys can help me but I believe that my last transaction wasn’t correct. I should’ve had a box of food fro free but it was only discounted
Business response:
Adrianne, thank you for taking the time to leave a review and reach out to us! Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. For example, with Fromm, you can redeem your discount after 12 purchases of dog food (cases of cans or bags of dry food). If you buy a small bag half the time, and a large bag the other half, you would receive a coupon averaging the amount spent over those 12 bags, which would be less t... read more
Had a great experience shopping at Hollywood Feed. The nice lady that helped me was very knowledgeable about products. The items I purchased. My small dog Loves. Thanks
Business response:
Thank you for the awesome review, Melodie! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
I don’t know if you guys can help me but I believe that my last transaction wasn’t correct. I should’ve had a box of food fro free but it was only discounted
Business response:
Adrianne, thank you for taking the time to leave a review and reach out to us! Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount off of your redeemable purchase. For example, with Fromm, you can redeem your discount after 12 purchases of dog food (cases of cans or bags of dry food). If you buy a small bag half the time, and a large bag the other half, you would receive a coupon averaging the amount spent over those 12 bags, which would be less t... read more
Had a great experience shopping at Hollywood Feed. The nice lady that helped me was very knowledgeable about products. The items I purchased. My small dog Loves. Thanks
Business response:
Thank you for the awesome review, Melodie! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
prompt serrvice
Business response:
We are always excited to receive such an amazing review! Quick and friendly customer service is always something our associates strive for and we are happy to have such great feedback! Come back and see us again soon!
Always friendly and helpful.
Business response:
Thank you for this awesome review, Sarah!! Our team works hard to provide the best experience during each visit.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 729 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.