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Hollywood Feed
- Pet Stores
- Coppell, TX
About this business
Location details
120 S Denton Tap Rd, #460, Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly customer service
Business response:
Linda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Friendly customer service
Business response:
Linda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood Feed is such a great experience. My dog loves this place. They not only have a great selection, but the people that work there are so helpful and friendly. They could teach other companies a lot about customer service (looking at you Petsmart). The people that work there are very genuine and clearly animal lovers.
Business response:
Barbara, thank you so much for your positive review! We do our best to set ourselves apart from other retailers. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Thank you for supporting Hollywood Feed and we look forward to seeing yo... read more
Employees are always so helpf!
Business response:
Marilyn, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Hollywood Feed is such a great experience. My dog loves this place. They not only have a great selection, but the people that work there are so helpful and friendly. They could teach other companies a lot about customer service (looking at you Petsmart). The people that work there are very genuine and clearly animal lovers.
Business response:
Barbara, thank you so much for your positive review! We do our best to set ourselves apart from other retailers. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Thank you for supporting Hollywood Feed and we look forward to seeing yo... read more
Employees are always so helpf!
Business response:
Marilyn, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Super customer service. Very friendly staff and they are all so helpful.
Business response:
Cindi, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Friendly/helpful staff!
Business response:
Jerry, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Shelby is wonderful. She had to special order a large quantity of Prudence treats for me and she really came through. She is efficient and very nice. Love the staff in the store.
Business response:
Pam, we are so grateful for your wonderful feedback! We are pleased to hear that Shelby at our Coppell location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,076 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.