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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Coppell, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

120 S Denton Tap Rd, #460, Coppell, TX, 75019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0963 reviews
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Marlene S.'s profile image
Marlene S. 
5 years ago

My pup and I enjoy a visit to our local Hollywood Feed. Why is this so different than other pet stores? All quality food, treats, beds, products, and merchandise. The best is the educated employees and willingness to be helpful and considerate. I appreciate their wealth of knowledge about the food. They are able to explain to me why a certain food is best for my dog. It's always a pleasant and fun experience. My dog gets so excited when we go to Hollywood Feed. 

Business response:

Marlene, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers’ lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! We hope to see you and your pup again soon! 

Shawn S.'s profile image
Shawn S. 
5 years ago

Always great, knowledgeable staff. Very attentive. Enjoy taking my black lab with me to buy her groceries. She never wants to leave. 

Business response:

Shawn, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers’ lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! We hope to see you and your black lab again soon! 

Debbie H.'s profile image
Debbie H. 
5 years ago

Sales person never left his stocking when I came in. Just ask if I needed anything and then ask if I was ready when I put my items on counter. I said no I was still looking. Still never ask if he could help. Not the normal service I get at this location. 

Business response:

Thank you for taking the time to leave us your feedback, Debbie. We appreciate feedback from our customers as it helps us to learn and grow. We always strive for excellent customer service, and it sounds like we missed the mark this time around. This will be escalated to the regional manager, Tom, so he can take the appropriate action with our team. If you would like to reach out to Tom directly, please email him at tomburke@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and... read more

Lydia S.'s profile image
Lydia S. 
5 years ago

It was great being able to pay and pick up my items. Thank you 

Business response:

Lydia, thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon! 

Shawn S.'s profile image
Shawn S. 
5 years ago

Always great, knowledgeable staff. Very attentive. Enjoy taking my black lab with me to buy her groceries. She never wants to leave. 

Business response:

Shawn, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers’ lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! We hope to see you and your black lab again soon! 

Debbie H.'s profile image
Debbie H. 
5 years ago

Sales person never left his stocking when I came in. Just ask if I needed anything and then ask if I was ready when I put my items on counter. I said no I was still looking. Still never ask if he could help. Not the normal service I get at this location. 

Business response:

Thank you for taking the time to leave us your feedback, Debbie. We appreciate feedback from our customers as it helps us to learn and grow. We always strive for excellent customer service, and it sounds like we missed the mark this time around. This will be escalated to the regional manager, Tom, so he can take the appropriate action with our team. If you would like to reach out to Tom directly, please email him at tomburke@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and... read more

Lydia S.'s profile image
Lydia S. 
5 years ago

It was great being able to pay and pick up my items. Thank you 

Business response:

Lydia, thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon! 

Olivia A.'s profile image
Olivia A. 
5 years ago

Great customer service, Everytime I go the staff is so knowledgeable. I love the products Hw feed has too. Such high quality stuff. 

Business response:

Olivia, we are so glad you enjoyed your recent visit enough to rate us 5-stars. Thank you! 

Olivia A.'s profile image
Olivia A. 
5 years ago

Great customer service, Everytime I go the staff is so knowledgeable. I love the products Hw feed has too. Such high quality stuff. 

Business response:

Olivia, we are so glad you enjoyed your recent visit enough to rate us 5-stars. Thank you! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 963 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.