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Hollywood Feed
- Pet Stores
- Coppell, TX
About this business
Location details
120 S Denton Tap Rd, #460, Coppell, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Sales person never left his stocking when I came in. Just ask if I needed anything and then ask if I was ready when I put my items on counter. I said no I was still looking. Still never ask if he could help. Not the normal service I get at this location.
Business response:
Thank you for taking the time to leave us your feedback, Debbie. We appreciate feedback from our customers as it helps us to learn and grow. We always strive for excellent customer service, and it sounds like we missed the mark this time around. This will be escalated to the regional manager, Tom, so he can take the appropriate action with our team. If you would like to reach out to Tom directly, please email him at tomburke@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and... read more
Great customer service, Everytime I go the staff is so knowledgeable. I love the products Hw feed has too. Such high quality stuff.
Business response:
Olivia, we are so glad you enjoyed your recent visit enough to rate us 5-stars. Thank you!
Great customer service, Everytime I go the staff is so knowledgeable. I love the products Hw feed has too. Such high quality stuff.
Business response:
Olivia, we are so glad you enjoyed your recent visit enough to rate us 5-stars. Thank you!
Been shopping here for over 2 years and I have no complaints. The staff is always attentive and willing to help with anything you may need.
Business response:
Denise, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Been shopping here for over 2 years and I have no complaints. The staff is always attentive and willing to help with anything you may need.
Business response:
Denise, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
Always Always Fabulous Sevice!!!
Business response:
Shawn, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Love going in, they are always so helpful.
Business response:
Gayle, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Always Always Fabulous Sevice!!!
Business response:
Shawn, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Very friendly staff that knows the best food to feed a dog or cat for the best health. It has lowered my vet bills. I love the frequent feeder program because the computer keeps up with my purchases and gives me my free food when the reward is earned. The manager, Breanna, has the best answers for my fur baby’s digestive needs. I LOVE the sales!!! My dog loves to visit the store and pick out a perfect treat.
Business response:
Thank you for the wonderful review, Brenda! Our team attends 40-50 hours worth of training each month on products and customer service to learn how to best serve our customers! We're thrilled you're pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,076 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.