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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent Customer Service! Great selection
Business response:
Thank you for the wonderful review, Shelley! We're thrilled you're pleased with our service and hope to see you again soon!
Love this location. All the ladies are so sweet and helpful. New store has everything I need. Wish they had grooming.
Business response:
Glenda, thank you for the kind words. We are so THRILLED that you love our Clift Farm location! We are proud to have this team. They have shown true dedication to our customers. Although, there is not grooming service in the store we do carry great grooming products. We will take this feedback is to help us improve in the future. Thank you for shopping with us! Come back to see us again!
Excellent Customer Service! Great selection
Business response:
Thank you for the wonderful review, Shelley! We're thrilled you're pleased with our service and hope to see you again soon!
They helped me carry my large bag of food to my car.
Business response:
Mandie, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Good customer service. I was promptly asked if I needed help upon entering the shop. At the other HFs in town they always offer to carry the large bag of dog food I buy, this store didn't. I'm not upset in any way about it, it just seems like the other stores have set a higher standard.
Business response:
Wow! Thank you so much for the wonderful review, Laurie! We strive to exhibit great customer service skills at all locations, we apologize if we missed the mark during your visit. We will have this issue addressed by the regional manager of this location. We truly appreciate your kind words and hope to see you again soon!
Good customer service. I was promptly asked if I needed help upon entering the shop. At the other HFs in town they always offer to carry the large bag of dog food I buy, this store didn't. I'm not upset in any way about it, it just seems like the other stores have set a higher standard.
Business response:
Wow! Thank you so much for the wonderful review, Laurie! We strive to exhibit great customer service skills at all locations, we apologize if we missed the mark during your visit. We will have this issue addressed by the regional manager of this location. We truly appreciate your kind words and hope to see you again soon!
People that work there are the best!
Business response:
Christine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon
Excellent, friendly service. Always greeted with a smile and offers of assistance. Well stocked.
Business response:
Sandra, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Hope to see you again soon.
I love the selection and quality of products. The customer service is amazing. The only negative is the 3%charge that the current property has put on the business that are passed on to the consumer.
Business response:
Donna, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,154 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.