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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
For some reason, The Employees are not friendly. It's been this way for about a year now. I ABSOLUTELY Love Hollywood feed, But I wish they would do better by hiring more friendly people.
Business response:
Thank you for taking the time to reach out to us, Marty. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your interactions with the staff at our Madison location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. If you would like to reach out to her directly, her email is joy@hollywoodfeed.com. Again, I am very sorry for your less than ex... read more
Great customer service.
Business response:
John, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Great customer service.
Business response:
John, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Friendly, polite and helpful employees helped me find just the right new toy to continue spoiling our dog. Punkin says thank you.
Business response:
Linda, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please tell Punkin to visit us again soon and it was our pleasure!
Great customer service 👏 👌
Business response:
Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very helpful and will be back!
Business response:
Thank you for the splendid review, Lori! We're thrilled you're pleased and hope to see you again soon!
The employees are always so helpful.
Business response:
Patricia, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Great customer service 👏 👌
Business response:
Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very helpful and will be back!
Business response:
Thank you for the splendid review, Lori! We're thrilled you're pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,141 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.