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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great selections. Wonderful and knowledgeable employees!!! No need to go to the "big box" pet stores! Enjoyable place to shop!
The staff at this location are always so helpful and love on our dogs when we bring them in!
The staff at this location are always so helpful and love on our dogs when we bring them in!
I walked in the store at Clift Farms 10/31/24- The bell on the door rang as I walked in, I looked over at the counter, to see a young girl behind it with her head down writing something- She NEVER looked up, she NEVER greeted me, she NEVER asked if I needed help- I looked on my own for what I needed- A woman in the back of the store was unloading a pallet of dog food by herself- I heard the bell ring, as another customer entered the store- I then heard the girl behind the counter GREET the customer; I heard the girl ASK IF S... read more
Business response:
Thank you so much for taking the time to share your detailed experience with us. Providing exceptional customer service is a cornerstone of our brand and we sincerely apologize for the lack of attentiveness and warmth you encountered during your visit, especially on a day when kindness was so needed. What you described falls short of the welcoming, respectful service we aim to deliver to every customer. We're grateful for Jan's ability to turn things around, but it’s clear we have some improvements to make. We will escalate ... read more
Purchased treats, and have received 5 spam promo emails from Hollwood Feed since I purchased them yesterday
Business response:
Your feedback is important to us. We apologize for the inconvenience caused by the excessive promotional emails. Please contact us at (888) 816-8691 so we can address this issue promptly.
Great staff. My cat loves coming in.
Business response:
We appreciate your kind words, Tenley! Our staff is dedicated to providing excellent service to both you and your furry friend. We're thrilled to hear that your cat enjoys visiting us. If you ever need anything, please don't hesitate to reach out at (256) 721-4075.
We always have good experiences at Hollywood Feed. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Business response:
Thank you, Tenley, for your positive review! We're thrilled to hear that you always have good experiences at Hollywood Feed. We appreciate your continued support and look forward to serving you again soon!
The people are nice however I am extremely annoyed that my husband and I both spent 40 minutes taking your stupid survey to get a 20 percent off coupon which you never sent. I emailed twice about it and never heard back so then I called and the person gave me a code which never worked. Thanks for nothing.
Business response:
Wade, thank you for taking the time to leave us your review. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you and to get this rectified! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon
The people are nice however I am extremely annoyed that my husband and I both spent 40 minutes taking your stupid survey to get a 20 percent off coupon which you never sent. I emailed twice about it and never heard back so then I called and the person gave me a code which never worked. Thanks for nothing.
Business response:
Wade, thank you for taking the time to leave us your review. We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you and to get this rectified! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,303 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.