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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more

Location details

4909 W Park Blvd, #173, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,491 reviews
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Maria M.'s profile image
Maria M. 
on Birdeye

2 years ago

Staff is always very helpful. The stores are always organized and clean PLUS their prices are better compared to other big pet stores! 

Business response:

Maria, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon. 

Beverly R.'s profile image
Beverly R. 
on Birdeye

2 years ago

Great customer service, gave me some good advice, assisted me in finding the items I was looking to buy Bev R 

Business response:

Beverly. thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Blake W.'s profile image
Blake W. 
on Birdeye

2 years ago

I hope I never have to go anywhere else for pet food and supplies. Staff is extremely friendly and knowledgeable every single time at every single location. 

Business response:

Blake, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and trainin... read more

Beverly R.'s profile image
Beverly R. 
on Birdeye

2 years ago

Great customer service, gave me some good advice, assisted me in finding the items I was looking to buy Bev R 

Business response:

Beverly. thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Blake W.'s profile image
Blake W. 
on Birdeye

2 years ago

I hope I never have to go anywhere else for pet food and supplies. Staff is extremely friendly and knowledgeable every single time at every single location. 

Business response:

Blake, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and trainin... read more

Justine F.'s profile image
Justine F. 
on Birdeye

2 years ago

I typically like everyone at this location and it's by my job making it convenient. This week I was greeted by a lackluster young adult who had zero friendliness. The lady in Coppell however, helped me with a food change and was so knowledgeable with all my questions! 

Business response:

Justine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, and we will work with this staff to improve the experiences for all of our guests. This has been escalated to the regional manager, Jana McMillan, so she can take the appropriate action with our team. We certainly hope you'll give us the opportunity to make your next visit better than your last! 

Justine F.'s profile image
Justine F. 
on Birdeye

2 years ago

I typically like everyone at this location and it's by my job making it convenient. This week I was greeted by a lackluster young adult who had zero friendliness. The lady in Coppell however, helped me with a food change and was so knowledgeable with all my questions! 

Business response:

Justine, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, and we will work with this staff to improve the experiences for all of our guests. This has been escalated to the regional manager, Jana McMillan, so she can take the appropriate action with our team. We certainly hope you'll give us the opportunity to make your next visit better than your last! 

Kim K.'s profile image
Kim K. 
on Birdeye

2 years ago

Excellent customer service and great selection. 

Business response:

Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Kim K.'s profile image
Kim K. 
on Birdeye

2 years ago

Excellent customer service and great selection. 

Business response:

Kim, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,491 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.