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Hollywood Feed
- Pet Stores
- Atlanta, GA
About this business
Location details
3535 Northside Pkwy NW, 8B, Atlanta, GA, 30327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great service and selection
Business response:
Thank you so much for the amazing review, Donna! Our team strives to go above and beyond for every customer! We hope to see you again soon!
Great service and selection
Business response:
Thank you so much for the amazing review, Donna! Our team strives to go above and beyond for every customer! We hope to see you again soon!
No customer service and the store was empty so no reason not to assist me. They couldn't have cared less. Awful the other locations are very helpful. The owner should know this. I walked out and I actually needed some things so that store lost the sale from me.
No customer service and the store was empty so no reason not to assist me. They couldn't have cared less. Awful the other locations are very helpful. The owner should know this. I walked out and I actually needed some things so that store lost the sale from me.
Usually every location I’ve been to the staff has been very helpful. My last visit to this location was a complete disappointment. The one male staff member bee lined to the back as he was arch me lug a large dog food bag up front. Neither team member on the floor that I saw were people whom I usually see at the Northside Drive location. The cashier this time didn’t offer to assist. Not the service I am used to from your staff. I will make a point of going to the sandy springs GA store from now on as the team there (especia... read more
Business response:
Angela, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our West Paces Ferry staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, George Oakes, so that he ca... read more
Usually every location I’ve been to the staff has been very helpful. My last visit to this location was a complete disappointment. The one male staff member bee lined to the back as he was arch me lug a large dog food bag up front. Neither team member on the floor that I saw were people whom I usually see at the Northside Drive location. The cashier this time didn’t offer to assist. Not the service I am used to from your staff. I will make a point of going to the sandy springs GA store from now on as the team there (especia... read more
Business response:
Angela, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our West Paces Ferry staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, George Oakes, so that he ca... read more
Thanks for the quick delivery, but the package was delivered to the wrong address. i had to retrieve it from my neighbor
Business response:
Jonathan, thank you for reaching out to us. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your delivery experiences as it appears we've dropped the ball. We do train our staff on being accurate and diligent on Same Day Delivery. This service is for the convenience of all of our wonderful customers. We have researched and investigated your deliveries, along with others, ... read more
Thanks for the quick delivery, but the package was delivered to the wrong address. i had to retrieve it from my neighbor
Business response:
Jonathan, thank you for reaching out to us. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your delivery experiences as it appears we've dropped the ball. We do train our staff on being accurate and diligent on Same Day Delivery. This service is for the convenience of all of our wonderful customers. We have researched and investigated your deliveries, along with others, ... read more
I was Very disheartened that your employees were not wearing masks or gloves. I will not go back into your store again.
Business response:
Thank you for taking the time to reach out to us, Robin. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against N... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 375 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.