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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
5545 W Lovers Ln, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Hollywood Feed offers unparalleled products and service. Plus their employees are very professional, polite, knowledgeable and appear happy to serve the public.
Business response:
Thank you for the absolutely fantastic review, Sharon! Our team attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased with our service and hope to see you again soon!
Good customer service, clean store, helpful employees.
Business response:
Wes, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Great online experience and delivery was very impressive!
Business response:
Alyce, we appreciate your feedback on our Same Day Delivery Service. We hope to deliver to you again soon!
Good customer service, clean store, helpful employees.
Business response:
Wes, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Great online experience and delivery was very impressive!
Business response:
Alyce, we appreciate your feedback on our Same Day Delivery Service. We hope to deliver to you again soon!
Employees are always prompt with greeting me at the door offering assistance/recommendations etc. Each and every time I shop at this location as well as the Frisco store where I shop quite often. I recently purchased a new dog bed, the employee was very helpful with pulling together all options to choose from in stock that day. On a separate recent occurrence, an employee was very helpful with educating me on selecting the proper/best option of toothpaste to use for brushing my dogs teeth.
Business response:
Kyle, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Their delivery service saved us. Everytime I am in the store or do curbside, the customer service is EXCELLENT! So grateful for HF!
Business response:
Hannah, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient delivery and curbside service, and we hope to see you again soon!
Employees are always prompt with greeting me at the door offering assistance/recommendations etc. Each and every time I shop at this location as well as the Frisco store where I shop quite often. I recently purchased a new dog bed, the employee was very helpful with pulling together all options to choose from in stock that day. On a separate recent occurrence, an employee was very helpful with educating me on selecting the proper/best option of toothpaste to use for brushing my dogs teeth.
Business response:
Kyle, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Their delivery service saved us. Everytime I am in the store or do curbside, the customer service is EXCELLENT! So grateful for HF!
Business response:
Hannah, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient delivery and curbside service, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 552 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.