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Hollywood Feed
- Pet Stores
- Flower Mound, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Flower Mound, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family membe... read more
Location details
3750 Long Prairie Rd, Suite 150, Flower Mound, TX, 75028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service and knowledgeable staff
Business response:
Christine, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!
Staff very knowledgeable, friendly and helpful; large selection
Business response:
Thank you for the wonderful review, Cyndi! We're thrilled to hear you're pleased with our service and selection and hope to see you again soon!
Staff very knowledgeable, friendly and helpful; large selection
Business response:
Thank you for the wonderful review, Cyndi! We're thrilled to hear you're pleased with our service and selection and hope to see you again soon!
Very helpful and knowledgeable about their products!
Business response:
Thank you so much for the fantastic review, Debbie! Our team strives to go above and beyond to provide well-informed recommendations and excellent service! We're thrilled you're pleased and hope to see you again soon!
Most of the staff is very friendly but unfortunately there is one person there, I am not sure of her name that is pretty rude and arrogant. Anytime I go and I see her I avoid her. I go there because of the quality products they provide and for the other staff members. Maybe she is just tired by the time I get in there but a smile and cheerfulness goes a long way. The store products are amazing and we are lucky to have this great place in our area
Business response:
Thank you for taking the time to leave us a review, Kate. We always appreciate feedback from our customers no matter how negative as it helps our company learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. It's never our intention to be arrogant or rude to any of our customers, so this will be escalated to the regional manager of that location, Tom, for him to address this issue with our team. If you would li... read more
Very friendly, great customer service
Business response:
Thank you for the wonderful review, Debbie! We're thrilled you're pleased with our service and hope to see you again soon!
Most of the staff is very friendly but unfortunately there is one person there, I am not sure of her name that is pretty rude and arrogant. Anytime I go and I see her I avoid her. I go there because of the quality products they provide and for the other staff members. Maybe she is just tired by the time I get in there but a smile and cheerfulness goes a long way. The store products are amazing and we are lucky to have this great place in our area
Business response:
Thank you for taking the time to leave us a review, Kate. We always appreciate feedback from our customers no matter how negative as it helps our company learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. It's never our intention to be arrogant or rude to any of our customers, so this will be escalated to the regional manager of that location, Tom, for him to address this issue with our team. If you would li... read more
Very helpful and knowledgeable about their products!
Business response:
Thank you so much for the fantastic review, Debbie! Our team strives to go above and beyond to provide well-informed recommendations and excellent service! We're thrilled you're pleased and hope to see you again soon!
Very friendly, great customer service
Business response:
Thank you for the wonderful review, Debbie! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 940 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.