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Hollywood Feed

4.9

About this business

Location details

3750 Long Prairie Rd, Suite 150, Flower Mound, TX, 75028, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,039 reviews
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Anne B.'s profile image
Anne B. 
6 years ago

Great customer Service. Friendly and helpful 

Business response:

Anne, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Lisa G.'s profile image
Lisa G. 
6 years ago

Everyone there is very helpful and my dog loves the food that was recommended for her. I will definitely be going back for more of the same food. 

Business response:

Thank you so much for the wonderful review, Lisa! Our team strives to provide a variety of quality products and excellent service for each customer! We're thrilled you and your dog are pleased and hope to see you again soon! 

Lisa G.'s profile image
Lisa G. 
6 years ago

Everyone there is very helpful and my dog loves the food that was recommended for her. I will definitely be going back for more of the same food. 

Business response:

Thank you so much for the wonderful review, Lisa! Our team strives to provide a variety of quality products and excellent service for each customer! We're thrilled you and your dog are pleased and hope to see you again soon! 

Erin F.'s profile image
Erin F. 
6 years ago

Excellent customer service! Knowledgeable staff!! 

Business response:

Thank you for the stellar review, Erin! Our team goes above and beyond for all our customers! We hope to see you again soon! 

Erin F.'s profile image
Erin F. 
6 years ago

Excellent customer service! Knowledgeable staff!! 

Business response:

Thank you for the stellar review, Erin! Our team goes above and beyond for all our customers! We hope to see you again soon! 

Amanda B.'s profile image
Amanda B. 
6 years ago

Y’all are always so helpful and sweet! I love how honest yall are as well. 

Business response:

Amanda, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! 

Amanda B.'s profile image
Amanda B. 
6 years ago

Y’all are always so helpful and sweet! I love how honest yall are as well. 

Business response:

Amanda, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! 

Remy G.'s profile image
Remy G. 
6 years ago

I don’t like that I was followed while browsing the dog treats, but hopefully they staff treat everyone that way. I’d rather be videotaped. 

Business response:

Remy, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at our Flower Mound location. I have reached out to the store's Regional Manager, Tom. He will be investigating the concerns and discussing this with the staff at this location. I... read more

Remy G.'s profile image
Remy G. 
6 years ago

I don’t like that I was followed while browsing the dog treats, but hopefully they staff treat everyone that way. I’d rather be videotaped. 

Business response:

Remy, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at our Flower Mound location. I have reached out to the store's Regional Manager, Tom. He will be investigating the concerns and discussing this with the staff at this location. I... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,039 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.