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Hollywood Feed

4.9

About this business

Location details

3750 Long Prairie Rd, Suite 150, Flower Mound, TX, 75028, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,132 reviews
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Amanda B.'s profile image
Amanda B. 
7 years ago

Y’all are always so helpful and sweet! I love how honest yall are as well. 

Business response:

Amanda, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! 

Amanda B.'s profile image
Amanda B. 
7 years ago

Y’all are always so helpful and sweet! I love how honest yall are as well. 

Business response:

Amanda, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! 

Remy G.'s profile image
Remy G. 
7 years ago

I don’t like that I was followed while browsing the dog treats, but hopefully they staff treat everyone that way. I’d rather be videotaped. 

Business response:

Remy, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at our Flower Mound location. I have reached out to the store's Regional Manager, Tom. He will be investigating the concerns and discussing this with the staff at this location. I... read more

Remy G.'s profile image
Remy G. 
7 years ago

I don’t like that I was followed while browsing the dog treats, but hopefully they staff treat everyone that way. I’d rather be videotaped. 

Business response:

Remy, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at our Flower Mound location. I have reached out to the store's Regional Manager, Tom. He will be investigating the concerns and discussing this with the staff at this location. I... read more

Michael M.'s profile image
Michael M. 
7 years ago

Great service. Variety of products. 

Business response:

Michael, we are so grateful for your stellar review! It is always great to hear of a wonderful experience had at one of our locations. Both our two- and four-legged employees hope to see you again! 

Michael M.'s profile image
Michael M. 
7 years ago

Great service. Variety of products. 

Business response:

Michael, we are so grateful for your stellar review! It is always great to hear of a wonderful experience had at one of our locations. Both our two- and four-legged employees hope to see you again! 

Donna S.'s profile image
Donna S. 
7 years ago

Excellent service every time I go. The staff are always friendly and helpful. 

Business response:

Thank you so much for the splendid review, Donna! Our team strives to provide a superb experience during every customer's visit! We hope to see you again soon! 

Donna S.'s profile image
Donna S. 
7 years ago

Excellent service every time I go. The staff are always friendly and helpful. 

Business response:

Thank you so much for the splendid review, Donna! Our team strives to provide a superb experience during every customer's visit! We hope to see you again soon! 

Pamela B.'s profile image
Pamela B. 
7 years ago

Wish you offered more discounts on dog food we spend a $150 a month 

Business response:

Pamela, thank you for leaving a positive review. We're sorry to hear you think we're missing the mark with our discounts. We have an amazing team dedicated to keeping our prices competitive with other retailers, and we even have a price match guarantee! If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! Many of our foods provide frequent feeder programs, where after a certain number of bags or cases of food, you receive a coupon for a discounted item w... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,132 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.