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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Had exactly what I needed and as always was super customer service
Business response:
Deborah, thank you for your marvelous review! We strive to provide the highest quality products and service for our customers and their pets, and we’re excited to receive such great feedback! We look forward to continuing to provide exceptional products for your pets, and we hope to see you again soon!
This place is awesome, very helpful, have everything you could possible want for you dog.
Business response:
Vicky, we strive to have the best products and best service for all our customers (two and four legged)! We thank you so much for the 5-star review!
Amazing service, great quality, fast shipping, and affordable prices!
Business response:
Sam, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products at the best prices for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Amazing service, great quality, fast shipping, and affordable prices!
Business response:
Sam, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products at the best prices for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Ordered online for pick up at the store. They brought it out to my car. Super fast and the person I spoke to on the phone and the person who carried out to my car were both friendly and helpful.
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you again soon!
Ordered online for pick up at the store. They brought it out to my car. Super fast and the person I spoke to on the phone and the person who carried out to my car were both friendly and helpful.
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you again soon!
Normally we get excellent customer service. On the last trip there, the sale associate would not honor a coupon I received in an email, his excuse was “he had never seen that coupon and didn’t know what to do with it”. We asked if he could try or to speak with someone else to find out and he said no.
Business response:
Thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our El Dorado location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If you would like... read more
Great service
Business response:
Kris, thank you for this glowing review! Hope to see you again soon!!
Always friendly and helpful service! Love your products and staff.
Business response:
Tammy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,769 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.