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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in McKinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service!
Business response:
Silvana, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Outstanding customer service and very reasonable prices for high quality products.
Business response:
Angie, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come back and see us again soon!
Being a first time customer, the lady who helped us was very kind, patient, and eager to assist us. However, the checkout gentleman was very curt. It was very offputting.
Business response:
Thank you for taking the time to reach out to us, Lenny. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with one of our staff at our El Dorado location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If ... read more
Staff is helpful, knowledgeable, and friendly.
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
The staff was very helpful.
Business response:
Martha, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
great people great service as usual
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Being a first time customer, the lady who helped us was very kind, patient, and eager to assist us. However, the checkout gentleman was very curt. It was very offputting.
Business response:
Thank you for taking the time to reach out to us, Lenny. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with one of our staff at our El Dorado location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the team. If ... read more
Staff is helpful, knowledgeable, and friendly.
Business response:
Carol, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
great people great service as usual
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,527 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.