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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Allen, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly staff, large selection, and clean to boot! Fantastic store to visit.
Business response:
Mike, thank you so much for your excellent review! Our Allen store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywo... read more
Excellent customer service
Business response:
Alyssa, we are so happy to hear you loved your visit to our Allen store so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we’re so glad you experienced that first hand. Thank you so much for your review! We hope to see you again soon!
LOVE this store - but the people working there are the true stars. They are very knowledgeable about the products they sell. Always greet me when I walk in and offer to take my purchases to the car. HIGHLY recommend Hollywood Feed in Allen for ANYTHING your dog needs!
Business response:
Thank you Tami for the kind words! We appreciate your continued support! Our McDermott store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. ... read more
New manager followed up on linking my points, great knowledge of products, positive, friendly and upbeat, couldn’t ask for more.
Business response:
Rachael, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
My wife and I were delighted by our experience at Hollywood Feed. Very friendly and helpful staff who actually stopped to ask if they could help us. And we’ve never been given a gift bag for joining a loyalty program. Those things in themselves will have us come back!
Business response:
Thank you Mark for the kind words! We appreciate your continued support! Our Allen store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for bein... read more
Awesome in-store experience! Manager was excellent in helping us select dog food and sharing the Hollywood Feed story! By far our best ever Pet Food store experience! Thank You!!
Business response:
Thank you for the kind words, William! We appreciate your continued support! Our Allen store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank... read more
Very friendly staff, large selection, and clean to boot! Fantastic store to visit.
Business response:
Mike, thank you so much for your excellent review! Our Allen store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywo... read more
Love this store. The employees are so friendly and helpful there---I always leave with a smile.
Business response:
A 5-star review from a 5-star customer! Because of awesome customers like you we were ranked number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you for the great feedback, XXX! We hope to see you again soon!
LOVE this store - but the people working there are the true stars. They are very knowledgeable about the products they sell. Always greet me when I walk in and offer to take my purchases to the car. HIGHLY recommend Hollywood Feed in Allen for ANYTHING your dog needs!
Business response:
Thank you Tami for the kind words! We appreciate your continued support! Our McDermott store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,216 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.