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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I love the staff! They are always kind and helpful.
Business response:
Vivian, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
It is a pleasure doing business with the manager and staff of this store. Appreciate both the knowledge of pets and products along with their friendliness and attitude!
Business response:
Rachael, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Shoot out to Derek, Jace, and Chris!!! They are so knowledgeable. It's always a good time at this location. Me and my pup both love this store. Great deals, good people, great options.
Business response:
Ashli, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Shoot out to Derek, Jace, and Chris!!! They are so knowledgeable. It's always a good time at this location. Me and my pup both love this store. Great deals, good people, great options.
Business response:
Ashli, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
It is a pleasure doing business with the manager and staff of this store. Appreciate both the knowledge of pets and products along with their friendliness and attitude!
Business response:
Rachael, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Everyone I interacted with was very pleasant and helpful. Will definitely be coming back!
Everyone I interacted with was very pleasant and helpful. Will definitely be coming back!
Allen Hollywood Feed is awesome. The manager Derrick and all the staff are so friendly, helpful and take time with their customers. We are now using Nicole for grooming and she is FANTASTIC! My dog who has extreme stranger danger did not bark at her once! That tells you a lot! The pups look great and Nicole gives good feedback on how they did during the appointment. We highly recommend Nicole and Allen Hollywood Feed!
Business response:
Patricia, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to ... read more
The customer service is second to none and I really appreciate having the grooming services available. Got two of my dogs’ nails done and Nicole was fantastic!
Business response:
Sheila, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,350 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.