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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Allen, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly, helpful service. Thank you!
Business response:
Dianne, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
The staff is always helpful, and i appreciate the great lengths your people have gone to in order to help mitigate the ongoing risk of COVID-19.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more
The epitome of great customer service in retail!
Business response:
Thank you for the wonderful review, Colin! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
Always fast and professional. Love this store and fabulous staff
Business response:
Thank you for the wonderful review, Joann! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
The HF team in Allen is awesome and consistently deliver my orders quick - usually close to an hour, which is amazing! We enjoy the great prices and excellent service - The Allen Team Rocks!
Business response:
We’re very proud of the compliment on our Allen team! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Friendly, helpful service. Thank you!
Business response:
Dianne, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
The staff is always helpful, and i appreciate the great lengths your people have gone to in order to help mitigate the ongoing risk of COVID-19.
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice.... read more
The epitome of great customer service in retail!
Business response:
Thank you for the wonderful review, Colin! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
The HF team in Allen is awesome and consistently deliver my orders quick - usually close to an hour, which is amazing! We enjoy the great prices and excellent service - The Allen Team Rocks!
Business response:
We’re very proud of the compliment on our Allen team! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,229 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.