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Hollywood Feed
- Pet Stores
- Allen, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Allen, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more
Location details
1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always cheerful and helpful.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Employee was very nice even tho I walked in and did not notice the path I was supposed to take and went directly to the product I was picking up.
Business response:
George, thank you so much for your positive review! We're thrilled to hear you're pleased with our customer service. We hope to see you again soon!
Great customer service & great products
Business response:
Thank you so much for the fantastic review, Gabrielle! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
The dog food came to $41.12 including tax. I gave the cashier two $20 bills, a $1 bill and two dimes. I waited for change, but he said “thank you, your receipt will be sent by e-mail.” Granted, it was only eight cents so it is not a big deal, just not a 5-star experience.
Business response:
Cleve, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, and we apologize for missing the mark when it comes to calculating proper change. This feedback will be escalated to the Regional Manager of this location so that she can address this learning opportunity with the staff. We have also added the eight cents to your in-store account so that you might use it towards your next purchase.... read more
Great customer service and knowledge
Business response:
Haif, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
The dog food came to $41.12 including tax. I gave the cashier two $20 bills, a $1 bill and two dimes. I waited for change, but he said “thank you, your receipt will be sent by e-mail.” Granted, it was only eight cents so it is not a big deal, just not a 5-star experience.
Business response:
Cleve, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, and we apologize for missing the mark when it comes to calculating proper change. This feedback will be escalated to the Regional Manager of this location so that she can address this learning opportunity with the staff. We have also added the eight cents to your in-store account so that you might use it towards your next purchase.... read more
Great customer service and knowledge
Business response:
Haif, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Great customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,242 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.