This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Richardson, TX
About this business
Location details
1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I called ahead and requested that the staff at the store hold a bag of Zignature Dog Food for me so I could pick it up the next morning. I got it and I appreciate the help from the staff.Ā
Business response:
Robert, thank you so much for such a huge compliment. We are very proud of our City Line store. This is the type of excellent customer service that we strive for all of our customers. We value everyone's personal needs. We're so glad to have you as part of our Feed Family! Come back and see us again soon.Ā
I called ahead and requested that the staff at the store hold a bag of Zignature Dog Food for me so I could pick it up the next morning. I got it and I appreciate the help from the staff.Ā
Business response:
Robert, thank you so much for such a huge compliment. We are very proud of our City Line store. This is the type of excellent customer service that we strive for all of our customers. We value everyone's personal needs. We're so glad to have you as part of our Feed Family! Come back and see us again soon.Ā
Great service...easy online ordering and curbside pickup...all within 30 mins. Very courteous when delivered to my car.Ā
Business response:
Thank you Sherry for this 5-star review! We are so thrilled to know the ease of our online ordering is at great satisfaction. Our team strives to provide speedy Curbside Pick-up service for all of our customers. We are so glad that you enjoy this services. Thank you for shopping with us.Ā
Wonderful experience. So personable, knowledgeable and caring. I learned so much from manager, Donna. My ONLY pet store for surešĀ
Business response:
Sallie and Lauren, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such...Ā read more
Great inventory! Great customer service! Adorable doggies-in-residence!Ā
Business response:
Debra, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Having our own fur-babies in the store is a welcoming gesture we love to add. This shows our customers we are truly pet lovers. We're thrilled you're pleased with our service and hope to see you again soon!Ā
Always the best experience! I've enjoyed a long relatioship with HWF and will continue. Manager of my Richardson/Cityline store, Donna Jarnigan, is a tremendous asset to HWF. She trains up top-notch staff and makes every customer feel like a friend.Ā
Business response:
Holly, weāre very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you as part of our Feed Family!Ā
Always the best experience! I've enjoyed a long relatioship with HWF and will continue. Manager of my Richardson/Cityline store, Donna Jarnigan, is a tremendous asset to HWF. She trains up top-notch staff and makes every customer feel like a friend.Ā
Business response:
Holly, weāre very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you as part of our Feed Family!Ā
Everyone is fantastic and so friendly and helpful!Ā
Business response:
Thank you for the wonderful review, Alicia! We're thrilled you're pleased and hope to see you again soon!Ā
Always kind and pleasant people working there. They care about animals and will provide their knowledge when applicable.Ā
Business response:
Israel, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!Ā
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,374 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.Ā