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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Richardson, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,180 reviews
Select a rating
Jan G.'s profile image
Jan G. 
on Birdeye

3 years ago

Great service and so knowledgeable of products. Very friendly staff. 

Business response:

Jan, we are THRILLED to hear about your wonderful experience at our City Line store. We think they’re pretty great, too! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you for the review and hope to see you again soon! 

Jan G.'s profile image
Jan G. 
on Birdeye

3 years ago

Great service and so knowledgeable of products. Very friendly staff. 

Business response:

Jan, we are THRILLED to hear about your wonderful experience at our City Line store. We think they’re pretty great, too! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you for the review and hope to see you again soon! 

Robert S.'s profile image
Robert S. 
on Birdeye

3 years ago

I called ahead and requested that the staff at the store hold a bag of Zignature Dog Food for me so I could pick it up the next morning. I got it and I appreciate the help from the staff. 

Business response:

Robert, thank you so much for such a huge compliment. We are very proud of our City Line store. This is the type of excellent customer service that we strive for all of our customers. We value everyone's personal needs. We're so glad to have you as part of our Feed Family! Come back and see us again soon. 

Sherry W.'s profile image
Sherry W. 
on Birdeye

3 years ago

Great service...easy online ordering and curbside pickup...all within 30 mins. Very courteous when delivered to my car. 

Business response:

Thank you Sherry for this 5-star review! We are so thrilled to know the ease of our online ordering is at great satisfaction. Our team strives to provide speedy Curbside Pick-up service for all of our customers. We are so glad that you enjoy this services. Thank you for shopping with us. 

Debra W.'s profile image
Debra W. 
on Birdeye

3 years ago

Great inventory! Great customer service! Adorable doggies-in-residence! 

Business response:

Debra, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Having our own fur-babies in the store is a welcoming gesture we love to add. This shows our customers we are truly pet lovers. We're thrilled you're pleased with our service and hope to see you again soon! 

Sallie/lauren B.'s profile image
Sallie/lauren B. 
on Birdeye

3 years ago

Wonderful experience. So personable, knowledgeable and caring. I learned so much from manager, Donna. My ONLY pet store for sure👍 

Business response:

Sallie and Lauren, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such... read more

Suzanne C.'s profile image
Suzanne C. 
on Birdeye

3 years ago

The store has a huge selection for its size but the people who work there are the best! 

Business response:

Suzanne, we really appreciate your compliment. We are truly gracious. The City Line store is a great team. We are thrilled that your experience with them was amazing! We believe that our customers and their pets deserve the highest quality products and the best possible service. Thank you for shopping with us and come back again soon. 

Sallie/lauren B.'s profile image
Sallie/lauren B. 
on Birdeye

3 years ago

Wonderful experience. So personable, knowledgeable and caring. I learned so much from manager, Donna. My ONLY pet store for sure👍 

Business response:

Sallie and Lauren, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such... read more

Debra W.'s profile image
Debra W. 
on Birdeye

3 years ago

Great inventory! Great customer service! Adorable doggies-in-residence! 

Business response:

Debra, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Having our own fur-babies in the store is a welcoming gesture we love to add. This shows our customers we are truly pet lovers. We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,180 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.