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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Katy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to co... read more

Location details

9722 Gaston Rd, Suite 135, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0369 reviews
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Milton D.'s profile image
Milton D. 
on Birdeye

a year ago

Excellent customer service 

Patti G.'s profile image
Patti G. 
on Birdeye

a year ago

Great customer service! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Tracy L.'s profile image
Tracy L. 
on Birdeye

a year ago

Excellent customer service. The manager, David, is so knowledgeable and is the nicest man. There is a big variety of quality dog food and treats. Their return policy is top notch as well. If your dog doesn't like something you can return it. I've never had to because the recommendations have been on point but I like knowing that I'm not stuck with a product if it doesn't work out. Love Hollyweed Feed! 

Business response:

Thank you Tracy for the wonderful review! David is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure t... read more

Rhonda Z.'s profile image
Rhonda Z. 
on Birdeye

a year ago

Great customer service & knowledgeable staff 

Business response:

Rhonda, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health ... read more

Shay B.'s profile image
Shay B. 
on Birdeye

a year ago

High quality dog food at a reasonable price with plenty of promotions to save even more! We usually order online with orders ready within an hour or two and usually accompanied by a free treat. I love the convenience, location, and customer service at Hollywood Feed Katy! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Leyla A.'s profile image
Leyla A. 
on Birdeye

a year ago

Just discovered this cute pet shop in Katy! The place is an island of goodwill and great attention to the customer! I got so much useful advice from one of the employees about feeding my picky cat. And what a variety of food they have! Got some new stuff, and seems that my cat approved the choice ) 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Whitney A.'s profile image
Whitney A. 
on Birdeye

a year ago

Love this store! Great selection and really helpful staff. 🤩 

Business response:

Whitney, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees whil... read more

Michelle G.'s profile image
Michelle G. 
on Birdeye

a year ago

This place is the best! They are always super helpful with all my dogs needs and are very friendly’. Thank you Hollywood Feed for always being so helpful! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Liz C.'s profile image
Liz C. 
on Birdeye

a year ago

Store always clean and organized and staff very helpful 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 369 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.