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Hollywood Feed
- Pet Stores
- Katy, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Katy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to co... read more
Location details
9722 Gaston Rd, Suite 135, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I ran out of my dog’s Nutrisource food, as Nutrisource subscription shipment delayed and Amazon order not getting here until 10pm tonight. Hollywood Feed SAVED THE DAY!! Ordered a 5lb bag for delivery and I received it ASAP-on a Saturday, even!!! GREAT SERVICE!!! Autumn & Asher had their 4:30 pm dinner with no hold-ups!!! THANK YOU!!! 👏🏻👏🏻👍🏻👍🏻✌🏻✌🏻🙏🏻🙏🏻
Business response:
We deeply cherish your positive feedback! Thank you for sharing your experience with us.
Very great experience! I will definitely be back! Great customer service!!
Business response:
Thank you for the positive feedback, Mariah! We're glad to hear you had a great experience at Hollywood Feed.
Excellent customer service
Great customer service!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Excellent customer service. The manager, David, is so knowledgeable and is the nicest man. There is a big variety of quality dog food and treats. Their return policy is top notch as well. If your dog doesn't like something you can return it. I've never had to because the recommendations have been on point but I like knowing that I'm not stuck with a product if it doesn't work out. Love Hollyweed Feed!
Business response:
Thank you Tracy for the wonderful review! David is an awesome team member and we are grateful to have them in our store! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure t... read more
Great customer service & knowledgeable staff
Business response:
Rhonda, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health ... read more
High quality dog food at a reasonable price with plenty of promotions to save even more! We usually order online with orders ready within an hour or two and usually accompanied by a free treat. I love the convenience, location, and customer service at Hollywood Feed Katy!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Just discovered this cute pet shop in Katy! The place is an island of goodwill and great attention to the customer! I got so much useful advice from one of the employees about feeding my picky cat. And what a variety of food they have! Got some new stuff, and seems that my cat approved the choice )
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
This place is the best! They are always super helpful with all my dogs needs and are very friendly’. Thank you Hollywood Feed for always being so helpful!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 379 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.