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Hollywood Feed
- Pet Stores
- Katy, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Katy, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to co... read more
Location details
9722 Gaston Rd, Suite 135, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Loved the help!!
Business response:
Denise we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
My husband and I love Hollywood Feed especially the Katy location. We always get the best customer service. David the store manager is awesome. He always greets my husband and I by name and is so friendly to chat with. He knows our dogs by name he is just a very nice guy. He is always so helpful especially when we need something ordered. We've also have had great service when we've had orders delivered the same day to our house. Hollywood feed has us as customers for life. Thank you you for your exceptional customer service.
Business response:
Tracee, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
My husband and I love Hollywood Feed especially the Katy location. We always get the best customer service. David the store manager is awesome. He always greets my husband and I by name and is so friendly to chat with. He knows our dogs by name he is just a very nice guy. He is always so helpful especially when we need something ordered. We've also have had great service when we've had orders delivered the same day to our house. Hollywood feed has us as customers for life. Thank you you for your exceptional customer service.
Business response:
Tracee, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Love this store, great customer service, excellent variety of foodstuffs and toys for my dog.
Love this store, great customer service, excellent variety of foodstuffs and toys for my dog.
Always great service.
Business response:
Amanda and Will, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Excellent customer service
Business response:
Janice, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Always helpful and friendly when I go there. They also have the cutest toys and dog collars there.
Business response:
Thank you for this awesome review, Erica!! Our team works hard to keep our shelves stocked with the best options for you and all of the fur-babies. Come back and see us again soon!
Excellent customer service
Business response:
Janice, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 379 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.