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Hollywood Feed
- Pet Stores
- Katy, TX
About this business
Location details
9722 Gaston Rd, Suite 135, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This was my first visit and I was super impressed with the products and especially with the lady who helped us. She was friendly and very knowledgeable. I will go back! Thank you!
Business response:
Debbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
This was my first visit and I was super impressed with the products and especially with the lady who helped us. She was friendly and very knowledgeable. I will go back! Thank you!
Business response:
Debbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Amazing customer service. You always greeted and feel welcomed everytime you walk in. They are all very knowledgeable when it comes to dog dietary issues and able to give amazing recommendations based on your dog needs. They have amazing deals and offer free delivery which is great for the weeks that I'm too busy.
Business response:
Chidera, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We are thrilled you are pleased with our speedy Same Day Delivery Service and we hope you continue to use our service!
Amazing customer service. You always greeted and feel welcomed everytime you walk in. They are all very knowledgeable when it comes to dog dietary issues and able to give amazing recommendations based on your dog needs. They have amazing deals and offer free delivery which is great for the weeks that I'm too busy.
Business response:
Chidera, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We are thrilled you are pleased with our speedy Same Day Delivery Service and we hope you continue to use our service!
Excellent customer service they definitely love pets and are very knowledgeable. I will definitely be back
Business response:
Kevin, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Excellent customer service they definitely love pets and are very knowledgeable. I will definitely be back
Business response:
Kevin, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Great customer service
Business response:
Thank you so much for your awesome feedback, Tracee! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service
Business response:
Thank you so much for your awesome feedback, Tracee! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
My husband and I didn’t know about Hollywood Feed. It was in the same shopping center as the vet we took our puppy to get his 1st set of vaccinations with us. Isaiah was very helpful and knowledgeable with what they had to offer in food, treats, and anxiety help for our pup. We are visiting other pet stores and speciatly shops for our new pup, but so far this has been our favorite stop.
Business response:
Khanista, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’re very proud of the compliment on our team members and we hope to see you and your pets again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 413 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.