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Hollywood Feed

5.0

About this business

Location details

9722 Gaston Rd, Suite 135, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0438 reviews
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Arielle M.'s profile image
Arielle M. 
4 years ago

Extremely helpful! 

Business response:

Thank you so much for your stellar review, Arielle! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon! 

Debra H.'s profile image
Debra H. 
4 years ago

Excellent customer service. The staff is always helpful & knowledgeable about products. 

Business response:

Debra, thank you for your amazing review! Our team works hard to ensure that we provide the best possible customer experience, including giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Debra H.'s profile image
Debra H. 
4 years ago

Excellent customer service. The staff is always helpful & knowledgeable about products. 

Business response:

Debra, thank you for your amazing review! Our team works hard to ensure that we provide the best possible customer experience, including giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Lily W.'s profile image
Lily W. 
4 years ago

Marisa was very helpful, and even though the store did not have the wet cat food I was looking for I bought another brand and the cats love it. 

Business response:

Lily, we are so grateful for your wonderful feedback! We are pleased to hear that Marisa was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon. 

Lily W.'s profile image
Lily W. 
4 years ago

Marisa was very helpful, and even though the store did not have the wet cat food I was looking for I bought another brand and the cats love it. 

Business response:

Lily, we are so grateful for your wonderful feedback! We are pleased to hear that Marisa was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon. 

Diana B.'s profile image
Diana B. 
4 years ago

Excellent! So friendly and such fast, great service. Outstanding store!! 

Business response:

Thank you so much for your positive review, Diana! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Scott B.'s profile image
Scott B. 
4 years ago

Great Service 

Business response:

Thanks for the wonderful feedback, Scott! Our team strives to provide the best service possible, and we're thrilled to have met that goal. Come back and see us again soon! 

Diana B.'s profile image
Diana B. 
4 years ago

Excellent! So friendly and such fast, great service. Outstanding store!! 

Business response:

Thank you so much for your positive review, Diana! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Scott B.'s profile image
Scott B. 
4 years ago

Great Service 

Business response:

Thanks for the wonderful feedback, Scott! Our team strives to provide the best service possible, and we're thrilled to have met that goal. Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 438 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.