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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Location details
3540 Keith Bridge Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always courteous & usually have what I need.Ā
Business response:
Thank you for the great review, Jean! If you're ever unable to find a particular product, our Sales Associates are more than happy to special order it from another location! We hope to see you again soon!Ā
Love the products you carry..Customer service waiting at the door to assist Very Happy Satisfy Customer š¶šĀ
Business response:
Thank you so much for the wonderful review, Cheryl! We're thrilled you're pleased with our service and hope to see you again soon!Ā
Always courteous & usually have what I need.Ā
Business response:
Thank you for the great review, Jean! If you're ever unable to find a particular product, our Sales Associates are more than happy to special order it from another location! We hope to see you again soon!Ā
Grooming. Worst haircut for so many animal so I have ownedĀ
Business response:
Karen, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, and of course a deep and profound love of all animals. Therefore, I am sorry to hear that your grooming experience at our Keith Bridge location seemed to miss the mark. We would be very grateful for any additional information about your experience at the store, specifically about what ...Ā read more
Grooming. Worst haircut for so many animal so I have ownedĀ
Business response:
Karen, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry, and of course a deep and profound love of all animals. Therefore, I am sorry to hear that your grooming experience at our Keith Bridge location seemed to miss the mark. We would be very grateful for any additional information about your experience at the store, specifically about what ...Ā read more
For several years I have wanted to order local. Recently there is a young man who seems kind of rude about any return and would not ask management about price matching. Recently ordered from Chewy again.Ā
Business response:
We appreciate you taking the time to leave us with your feedback, Candice! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that you were not pleased with your last visit to our Keith Bridge location. We will gladly price match identical merchandise to online retailers, and I am so sorry you got the impression we would not do so. I have notified the regional manager of this location, Kelsie Pederson, and she has addressed the team about this. If you would like to reach out to her ...Ā read more
For several years I have wanted to order local. Recently there is a young man who seems kind of rude about any return and would not ask management about price matching. Recently ordered from Chewy again.Ā
Business response:
We appreciate you taking the time to leave us with your feedback, Candice! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that you were not pleased with your last visit to our Keith Bridge location. We will gladly price match identical merchandise to online retailers, and I am so sorry you got the impression we would not do so. I have notified the regional manager of this location, Kelsie Pederson, and she has addressed the team about this. If you would like to reach out to her ...Ā read more
Service has really gone downhill. Not sure what changed but it doesn't look like they are really focused on the same high quality level of service as they used to beĀ
Business response:
Thank you for taking the time to leave us a review, Chris. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We do apologize for your latest experience at our Keith Bridge store. This will be escalated to the regional manager, Kelsie Humphreys, so...Ā read more
Service has really gone downhill. Not sure what changed but it doesn't look like they are really focused on the same high quality level of service as they used to beĀ
Business response:
Thank you for taking the time to leave us a review, Chris. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We do apologize for your latest experience at our Keith Bridge store. This will be escalated to the regional manager, Kelsie Humphreys, so...Ā read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 2,130 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.Ā