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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Bexley, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more

Location details

2656 E Main St, Bexley, OH, 43209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8548 reviews
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Marley H.'s profile image
Marley H. 
on Birdeye

2 years ago

Very friendly staff and clean baths. 

Business response:

Marley, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Rich And Julie R.'s profile image
Rich And Julie R. 
on Birdeye

2 years ago

Great service and products! 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Marley H.'s profile image
Marley H. 
on Birdeye

2 years ago

Very friendly staff and clean baths. 

Business response:

Marley, thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Dj M.'s profile image
Dj M. 
on Birdeye

2 years ago

Excellent Customer Service at your Bexley location! Hilary, Gabby, Amber are AMAZING! I wish Hollywood Feed would take on some of the coupon savings, etc. that Pet People offered. That’s a major concern, if it wasn’t for appreciating Hilary, Gabby, & Amber I would definitely look to establish another source for my Pup Nico. 

Business response:

Dj, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing... read more

Carmella F.'s profile image
Carmella F. 
on Birdeye

2 years ago

Good service, didnt appreciate losing my points from Pet People had built up. 

Business response:

We know that PetPeople customers adore the PetPeeps program, but we want all of the stores to be as one with Hollywood Feed now. Our Frequent Feeder Program is digital so you don't have to keep up with a card. We keep up with your points for you and all the programs being digital means perks and points generate automatically without having to show a card. All customers are now under Hollywood Feed's customer base system and automatically enrolled in proper Rewards Program(s). Everything is under your customer account. Reward... read more

Martha Diebel | 1.'s profile image
Martha Diebel | 1. 
on Birdeye

2 years ago

They are very knowledgeable and have helped me immensely with my cats 

Business response:

Martha, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Amy C.'s profile image
Amy C. 
on Birdeye

2 years ago

The service I received was exemplary! They accepted food returns and had the best attitude! Thank you! 

Business response:

Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Carmella F.'s profile image
Carmella F. 
on Birdeye

2 years ago

Good service, didnt appreciate losing my points from Pet People had built up. 

Business response:

We know that PetPeople customers adore the PetPeeps program, but we want all of the stores to be as one with Hollywood Feed now. Our Frequent Feeder Program is digital so you don't have to keep up with a card. We keep up with your points for you and all the programs being digital means perks and points generate automatically without having to show a card. All customers are now under Hollywood Feed's customer base system and automatically enrolled in proper Rewards Program(s). Everything is under your customer account. Reward... read more

Amy C.'s profile image
Amy C. 
on Birdeye

2 years ago

The service I received was exemplary! They accepted food returns and had the best attitude! Thank you! 

Business response:

Amy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 548 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.