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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service. Helped me select some treats and food my new dog. Very pleasant staff!
Business response:
Julie, Thank you for this kind review! Our team works hard each day to ensure that we are providing the best products at the best prices. At Hollywood Feed, we go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations when bringing home a new dog. Let us know whenever you need more help!
very kind staff
Business response:
Abigail, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
products listed online were not available in store
This store has lost its "family feel" since Hollywood Feed took over. The member perks and discounts are no longer as good.
Business response:
Thank you for taking the time to reach out to us, Candace. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount of... read more
This store has lost its "family feel" since Hollywood Feed took over. The member perks and discounts are no longer as good.
Business response:
Thank you for taking the time to reach out to us, Candace. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder program works by averaging the purchases made under a particular brand over time and taking the average amount of... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 430 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.