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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Eleanor R. PetPeople always has the products I need for my dog. I am always greeted cheerfully when I enter the store. Dawn and clerks are ready to assist with any questions and assistance to my vehicle. I have been purchasing all my dogs needs for the last 10 1/2 years at PetPeople.
Business response:
Thank you for the kind words, Eleanor! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family ... read more
Knowledgeable and friendly staff
Business response:
Camille, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Always a great experience. Super knowledgeable and friendly staff
Business response:
Ginny, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Eleanor R. PetPeople always has the products I need for my dog. I am always greeted cheerfully when I enter the store. Dawn and clerks are ready to assist with any questions and assistance to my vehicle. I have been purchasing all my dogs needs for the last 10 1/2 years at PetPeople.
Business response:
Thank you for the kind words, Eleanor! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what PetPeople by Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family ... read more
The only reason I shop at Pet People is that some of the staff are beyond helpful. One young woman, Mollie, has provided me with so much info and education and is always so sweet and patient with my questions. Honestly, there are a few others who almost cancel out all of Mollie's kindness but I keep coming back for now.
Business response:
Julia, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
The only reason I shop at Pet People is that some of the staff are beyond helpful. One young woman, Mollie, has provided me with so much info and education and is always so sweet and patient with my questions. Honestly, there are a few others who almost cancel out all of Mollie's kindness but I keep coming back for now.
Business response:
Julia, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Thanks
Business response:
David, No, thank YOU! We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Best petstore ever! They really love your pet.
Business response:
Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Great friendly customer service. Lotta energy, lotta laughs, lotta smiles.
Business response:
Keith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 443 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.