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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The only reason I shop at Pet People is that some of the staff are beyond helpful. One young woman, Mollie, has provided me with so much info and education and is always so sweet and patient with my questions. Honestly, there are a few others who almost cancel out all of Mollie's kindness but I keep coming back for now.
Business response:
Julia, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
The only reason I shop at Pet People is that some of the staff are beyond helpful. One young woman, Mollie, has provided me with so much info and education and is always so sweet and patient with my questions. Honestly, there are a few others who almost cancel out all of Mollie's kindness but I keep coming back for now.
Business response:
Julia, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Best petstore ever! They really love your pet.
Business response:
Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Thanks
Business response:
David, No, thank YOU! We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Always great service!
Business response:
Rob, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great friendly customer service. Lotta energy, lotta laughs, lotta smiles.
Business response:
Keith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Best petstore ever! They really love your pet.
Business response:
Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Great friendly customer service. Lotta energy, lotta laughs, lotta smiles.
Business response:
Keith, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Thanks
Business response:
David, No, thank YOU! We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 430 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.