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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We love Pet People and so does our dog, Winston! He has a sensitive stomach so finding the right food for him has always been a challenge. Pet People provides harder to find dog food that is healthier and simple ingredient. It’s great to have a local store versus online sites like Chewy. The staff is always super knowledgeable, kind and never short on treats! Winston thoroughly enjoys browsing for new snacks and toys.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more
Just need you to carry open farm dog food
Business response:
Thank you for reaching out to us, and I have passed along this information to our team of buyers! If you could email us a Bark@hollywoodfeed.com we will do our best to find you something close! We hope to hear from you soon!
Very helpful and pleasant
Business response:
Thank you Connie for this feedback. Our Rocky River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Always have what I want in the store, and the salespeople are very helpful and knowledgeable.
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Very helpful and pleasant
Business response:
Thank you Connie for this feedback. Our Rocky River store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
Always have what I want in the store, and the salespeople are very helpful and knowledgeable.
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Friendly an elpful
Business response:
Molly, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Friendly an elpful
Business response:
Molly, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Always a great experience. Super knowledgeable and friendly staff
Business response:
Ginny, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 478 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.