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Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Indianapolis, IN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywo... read more
1300 E 86th St, #28, Indianapolis, IN, 46240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Pet People consistently offers friendly, great service. Lindsay Miller
Business response:
Lindsay, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
A rewards program would be clutch, otherwise the store is fantastic
Business response:
Thank you so much for such an outstanding review! Our team attends 40-50 hours worth of training on products and customer service throughout the year to learn how to best serve our customers! We also do offer an In-Store Frequent Feeder program! After purchasing a select amount of products from a participating brand, usually 10 or 12 purchases, you earn a credit based on the average value of each of those purchases which can be applied to a future purchase within that brand. Please note that regular online orders that are sh... read more
Always friendly and accommodating
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
I love PetPeople! The people are great! But since Hollywood Feed has taken over, I receive a lot of unwanted texts
Business response:
Gretchen, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from ve... read more
very friendly customer service and a treat for my dog
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from... read more
Tremendous customer care and service
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Always have great service at PetPeople. My Dale always gets excited when he gets to see his friends at PetPeople.
Business response:
Desiree, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
Staff is always knowledgeable and helpful.
Business response:
Stephanie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Nora Plaza was able to provide you with the best possible service. This store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Thank you for being... read more
Great customer service. Your return policy rocks! My cat thinks so too!
Business response:
Velma, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Hollywood Feed has a 4.9 star rating with 427 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.
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