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Hollywood Feed

4.8

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Location details

1675 W Smith Valley Rd, Greenwood, IN, 46142, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8841 reviews
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Amanda W.'s profile image
Amanda W. 
3 years ago

Qiana’s team at this location is amazing. I know all the employees by name and they know us. Our dogs are always loved on, the baths are always clean, they are always ready to offer suggestions if I cannot make a decision, and it’s just an overall fun place to shop. 

Business response:

Amanda, Thank you for the generous words! We appreciate your continued support! Our Greenwood store has a great team, and we are proud of them! Qiana and the team there are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. We work hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your dogs. We view you and your fur babies as family like our own. Thank you for bei... read more

Ken W.'s profile image
Ken W. 
3 years ago

Everyone is always helpful and friendly, the store is well stocked and maintained. 

Business response:

Ken, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Laura W.'s profile image
Laura W. 
3 years ago

Staff is great - always extremely helpful 

Business response:

Laura, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon! 

Laura W.'s profile image
Laura W. 
3 years ago

Staff is great - always extremely helpful 

Business response:

Laura, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon! 

Yolanda B.'s profile image
Yolanda B. 
3 years ago

Very clean store and helpful staff 

Business response:

Yolanda, Thank you so much for your review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such great feedback. Hope to see you again soon! 

Yolanda B.'s profile image
Yolanda B. 
3 years ago

Very clean store and helpful staff 

Business response:

Yolanda, Thank you so much for your review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such great feedback. Hope to see you again soon! 

Julie M.'s profile image
Julie M. 
2 months ago

Still pondering the really strange answer this young man, talking very fast with little eye contact said as an explanation for my not getting free bag of food sooner. Last visit I was out of our dog's food and had to by 2 bags in a box...same size and roughly same price because you were out of single bags. I had to throw out food in freezer to accommodate them both. Now I find out that they don't count as 2 bags, but one:( They cost nearly the same, I was inconvenienced because you all were out, with no notice sent to custom... read more

Business response:

Thank you for taking the time to share your experience, Julie. We sincerely apologize for any frustration or confusion regarding your Frequent Feeder points. To clarify, points are based on the individual product as it is sold, not the size or packaging. In this instance, the 9.75 lb box of Steve’s Real Food is considered a single item, which is why it counted as one bag in the program. We completely understand how this could have felt inconvenient. We also appreciate your feedback about your interaction in store, and we wi... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 841 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.