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Hollywood Feed
- Pet Stores
- Cincinnati, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Cincinnati, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
7474 Beechmont Ave, Cincinnati, OH, 45255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
excellent customer service always! they know my dog's name, give her treats, so very kind.
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
excellent customer service always! they know my dog's name, give her treats, so very kind.
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I cannot possibly say enough good about Pet People. They are simply the best pet store I've ever been in. In a moment of desperation, I went in after my dog was diagnosed with cancer and was searching for anything he might eat. When I couldn't keep myself together anymore, the girl working sent me away with free things to try, then asked about him every time I returned for the next couple of weeks. When H passed away, they sent me a sympathy letter later. Their recommendations are informed and every single employee is so kin... read more
Business response:
Brittany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I cannot possibly say enough good about Pet People. They are simply the best pet store I've ever been in. In a moment of desperation, I went in after my dog was diagnosed with cancer and was searching for anything he might eat. When I couldn't keep myself together anymore, the girl working sent me away with free things to try, then asked about him every time I returned for the next couple of weeks. When H passed away, they sent me a sympathy letter later. Their recommendations are informed and every single employee is so kin... read more
Business response:
Brittany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service by knowledgeable staff. They answer my questions and want to get to know me and my pet.
Business response:
Toni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
Great customer service by knowledgeable staff. They answer my questions and want to get to know me and my pet.
Business response:
Toni, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
The people are very nice and helpful. They never have my product vital essential frozen raw patties so I don’t go back
Business response:
Lou, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your 3-Stars indicate that we have room to improve, so we would love to hear more about your recent visit. Unfortunately, Vitals Essentials are currently have manufacturing delays that are leaving us with empty shelves. This will be escalated to the regional manager Kelly Huchthausen so they can take the appropriate action with our team. Please reach out to them directly at kellyhuc... read more
Friendly, good customer service, and very helpful.
Business response:
Hi Gretchen, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward ... read more
excellent
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Claudia! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 121 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 11:00 a.m.