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Hollywood Hills Senior Living
- Assisted Living Facilities
- Los Angeles, CA
About this business
Location details
1745 N Gramercy Pl, Los Angeles, CA, 90028, United States
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Other than the food, the care sucks. Most of staff are leaving leaving an untrained new crew struggling.
Business response:
We regret that this has been your experience with us. The care of our residents is our top priority and our staff are the heart of that. We would appreciate the opportunity to understand your concerns in more detail, so please stop by to speak to our team of Directors.
I've found their billing aggressive and a bit unfair. They pressure you into sign and tell you have 30 days to decide but they start billing you from the date of signing even if your client doesn't move in for 30 days. The facility is lovely but you must be very careful before signing
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
They are extremely short- staffed. Some of them are nice but others are downright cruel. Or terribly unfeeling or not sympathetic at all. Also, they are not truly equipped for Memory Care patients. They don't have bed alarms or handicapped railing on the walls.
Frequently asked questions about Hollywood Hills Senior Living
How is Hollywood Hills Senior Living rated?
Hollywood Hills Senior Living has a 4.8 star rating with 204 reviews.
When is Hollywood Hills Senior Living open?
Hollywood Hills Senior Living is open now. It is open 24/7.