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Holmer Court Care Home
- Assisted Living Facilities
- Hereford
About this business
Location details
Attwood Ln, Hereford, HR1 1LJ, United Kingdom
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All the staff at Holmer Court are conscientious which comes from the top and filters down. Staff keep me informed of any changes in my uncle-in-law's status without any fuss and nothing is too much trouble for them. They are quick to reply to any queries and provide regular updates. Holmer Court also arranges many activities which residents seem to really enjoy. I know that my uncle-in-law is in good, safe hands at Homer Court.
Business response:
Thank you for your feedback. I will pass this onto the team. Best wishes Clare and the team at Holmer.
This home is the only bit of good luck we have had from my wife's affliction with Alzheimer's. From the very top of the team to the lowest, they treat the residents with respect care and most of all (love) and that spreads right through to the resident's loved ones. Hate to think what would have happened to me without these amazing people.
Business response:
Thank you for your feedback, I will pass this onto the team.Best wishes Clare and the team at Holmer
I was concerned regarding putting my mother on a new drug called memantine. It’s a drug given to Alzheimer's/dementia sufferers! After a month of treatment, I found her to be unsteady on her feet, and low in energy. I also found it difficult to converse with her, she didn’t seem to know who I was. She didn’t seem to understand what was being said. Unfortunately, the In-Reach team weren’t readily available because of sickness in their team, so the review I asked for was slow. Eventually, I emailed her doctor who fast-tracked ... read more
Business response:
Thank you for taking the time to review us, I will pass this onto the team. Best wishes, Claire and the team at Holmer.
My mum is having the best of care at Holmer. It's never nice making the decision to have your loved ones cared for but my mum needs more support than I can give and in a safe environment. The staff here are so incredibly thoughtful, gentle and most importantly patient, as my mum has dementia. I visit at all hours and they always greet me with a smile. They also provide my mum's partner with support, as he visits every day and is made to feel so I love the many events they put on, from singing, which the residents love, to da... read more
Business response:
Thank you for your feedback. I will pass this onto the team. Best wishes Clare and the team.
We have always had a very good level of communication from the care home. We always receive updates from care plans. The home is really well organised from the management to the care team. I feel very confident that my father-in-law is receiving good supportive care and is stimulated. We can visit whenever we want and the staff are always welcoming and it feels like a warm and caring place to live.
Business response:
Thank you for taking the time to review us, I will pass this onto the team. Best wishes Claire and the team at Holmer
Both Dad and I are new to the care home process and found a home from home with Holmer Court. Dad moved in mid-January and has fitted in very well. All of the staff are incredibly kind and sympathetic, with smiles on their faces and time for everyone. It's a joy to see Dad happy and a joy to visit.
Business response:
Thank you for taking the time to review us. I will pass this onto the Holmer team. Best wishes Claire and the team at Holmer.
My mum has been in this care home since February 2022. I was extremely impressed with the first year of her stay and didn’t think they could exceed their care any more but they have more than done this, from the domestic staff right up to the manager, every department has gone above and beyond their duty in my opinion. My beautiful mum is in the late stages of dementia and life and we’ve seen my mum cared for in every stage, the kindness, professionalism, dedication and care they show not just her but me and her family is be... read more
Business response:
Thank you for such a lovely review. I will pass this onto the team. Best wishes Claire
Absolutely wonderful care home all the staff are amazing the care and love they give my mum who is in the late stage of Dementia is 100%, they all make you feel like one of the family and nothing is too much trouble.
Business response:
Thank you for your lovely review, I will pass this onto the team. Best wishes Claire
Absolutely brilliant care home, the support and love they have not only given my nan but my whole family. My nan went to Holmer Court in February 2022 and has a lovely little room with a massive window and flowers everywhere. It’s very cosy and just like home. My grandad would visit my nan nearly every day and when we unfortunately lost my grandad in December 2022 the care home went above and beyond with the comfort they gave the whole family during that time. The activities they put on for the residents on a daily basis and... read more
Business response:
Thank you for such a lovely review, I will pass this onto the team. Best wishes
Frequently asked questions about Holmer Court Care Home
How is Holmer Court Care Home rated?
Holmer Court Care Home has a 4.9 star rating with 77 reviews.
When is Holmer Court Care Home open?
Holmer Court Care Home is open now. It is open 24/7.